NFT Product Operations Manager

The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 110 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

• Oversee end-to-end operations of NFT (Non-Fungible Token) products, including feature optimization and user experience enhancement.
• Analyze user feedback and market trends to guide product iteration and innovation.
• Develop and implement online marketing strategies for NFT products, including but not limited to social media campaigns, advertising, and KOLs collaborations.
• Plan and execute creative marketing campaigns, such as themed events and co-branded initiatives, to boost user acquisition and brand visibility.
• Build and maintain core user communities through social engagement and community interaction.
• Enhance user loyalty and retention by implementing targeted user engagement strategies; Collect user feedback and refine operations based on user personas and behavioral insights.
• Design and manage operational data tracking systems.
• Analyze user behavior, market trends, and campaign performance to support data-driven decision-making.
• Continuously optimize strategies based on data insights to improve efficiency and outcomes.
• Identify and establish strategic partnerships with brands, project teams, and platforms.
• Drive business development opportunities to enable resource sharing and win-win collaborations.

• Bachelor’s degree or above, preferably in Marketing, E-Commerce, FinTech, or a related field.
• Minimum 2 years of experience in internet or digital operations.
• At least 1 year of experience in the NFT or blockchain industry.
• Proven track record of successful project execution is a strong plus.
• Excellent speaking and writing in local and English languages

• Comfortable and conveniently located central office workspace
• Complimentary daily tea and coffee
• Opportunity to scale a unique S2B2C model across Europe
• Career path into regional leadership or global digital strategy roles
• Warm and international culture based on respect, collaboration and giving your ideas a spotlight!
• Interactive activities: team-building, company parties and events