Teleperformance Egypt

Other

5001+

Recruitment Assistant Manager

Full-time (temporary)

Egypt

Teleperformance Egypt objective is to prepare employees to become leaders: from agents to supervisors, from supervisors to coordinators, and, finally, from coordinators to managers. The JUMP! program is based on a training program that offers technical and behavioral training, as well as personal development plans.

## Tasks

*   Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
*   Keep records of customer interactions, process customer accounts and file documents
*   Follow communication procedures, guidelines and policies
*   Take the extra mile to engage customers

## Requirements

*   Graduated from any major
*    Fluent/Excellent English Speakers
*   Flexible with rotational shifts

## Benefits

*   Net salary 4k up to 6k free of fees and tax +Bonus
*   Annual profit share up to 2x your salary  
*   Medical & Social insurance 150k
*   Overnight allowance up to 1000 EGP  
*   Transportation 24/7 all over Cairo& Giza (plaza, citywalk) door to door transportation after 11 P.M 
*   Discounts& offers all over many stores in Egypt 
*   Gym Access 
*   VPN Line
*    Career Path  
*   Development& learning courses 
*    Events and fun festival Refer a friend program rewards up to 2000 EGP

Teleperformance is a Great Place to Work®-Certified in 60 countries. Great Place to Work® is a third-party organization that has captured valuable feedback from more than 200,000 of our employees around the world, using a unique research-driven Trust Index©

Bachelor degree completed

Employee

Entry level

<p>Teleperformance Egypt objective is to prepare employees to become leaders: from agents to supervisors, from supervisors to coordinators, and, finally, from coordinators to managers. The JUMP! program is based on a training program that offers technical and behavioral training, as well as personal development plans.</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li>
<li>Keep records of customer interactions, process customer accounts and file documents</li>
<li>Follow communication procedures, guidelines and policies</li>
<li>Take the extra mile to engage customers</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>Graduated from any major</li>
<li> Fluent/Excellent English Speakers</li>
<li>Flexible with rotational shifts</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Net salary 4k up to 6k free of fees and tax +Bonus</li>
<li>Annual profit share up to 2x your salary  </li>
<li>Medical &amp; Social insurance 150k</li>
<li>Overnight allowance up to 1000 EGP  </li>
<li>Transportation 24/7 all over Cairo&amp; Giza (plaza, citywalk) door to door transportation after 11 P.M </li>
<li>Discounts&amp; offers all over many stores in Egypt </li>
<li>Gym Access </li>
<li>VPN Line</li>
<li> Career Path  </li>
<li>Development&amp; learning courses </li>
<li> Events and fun festival Refer a friend program rewards up to 2000 EGP</li>
</ul>
<p>Teleperformance is a Great Place to Work®-Certified in 60 countries. Great Place to Work® is a third-party organization that has captured valuable feedback from more than 200,000 of our employees around the world, using a unique research-driven Trust Index©</p>


Customer Support

Less than 1 year

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