SRE / Solutions Engineer [Geneva / Lausanne / Zurich]

Do you want to be part of a new entrepreneurial adventure and help build the next global FinTech, then we might just have the job for you.

Taurus is a global leader in digital asset infrastructure for banks, public and private companies. Using blockchain technology, its platform covers cryptocurrencies, tokenized securities, tokenized assets (such as NFTs), digital currencies, and stablecoins.

We are looking for ambitious and driven individuals to support our fast global growth.

Taurus is looking for a Site Reliability Engineer (SRE) / Solutions Engineer with responsibilities including direct customer interaction and product improvements. You will be devising innovative solutions to product issues, and assisting customers with their software engineering projects. You have strong communications skills and a track record for providing high customer satisfaction. You will define requirements, brainstorm solutions, develop roadmaps, discuss systems architecture, and design features with teams across our client’s organization from IT and business stakeholders to end-users.

As a member of the Solutions Engineering team, you will play an important role in collaboratively working with our Engineering teams and our clients' technical organisations, such as IT, system administration, database, engineering, and devops teams. Your role involves facilitating integration and understanding between both parties.

Responsibilities

• Run our managed services production environment by taking a holistic view of system health and defining, developing and deploying the necessary telemetry.
• Ensure operational excellence of Taurus' managed services through software engineering.
• Improve the reliability & operability, by eliminating software defects and adding scalability and performance improvements directly to the Taurus product code base.
• Provide ongoing support of existing environments such as incidents management, code upgrades, health checks and optimization projects. This may also include assisting our partner support organizations with break/fix assistance in severe escalation situations.
• Advise clients on API best practices when creating necessary middleware during integration.
• Work closely with members of the engineering teams to quickly resolve any client issues and constantly drive customer satisfaction.

• Proven experience as a Professional Services Engineer, Solutions Engineer, Site Reliability Engineer or equivalent history of increasing customer satisfaction, adoption, and retention
• Minimum of 2 years of hands-on experience in integrating products in complex environments and organizations - financial services a plus
• Minimum of 2 years of experience in software development (at least one of Java, Python, Rust, Javascript but preferrably Go)
• Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management
• Proven experience in various DevOps build and testing processes, releases management, products lifecycle management
• Strong knowledge of modern DevOps tooling (Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell)
• Strong ability to deploy both simple and complex solutions and integrate them into already existing production environments
• Experience with production environments
• Experience with corporate IT environments and framework such as virtualization, VDI, backup and application management
• Knowledge/experience in database query languages (SQL)
• Strong written and verbal communication skills
• Eager to learn, highly focused on the target, team results-oriented

• An opportunity to work at the intersection of digital assets and finance
• A skilled and experienced team, including world-renowned experts
• A fast-paced learning environment, entrepreneurial spirit and team spirit
• A great moment to join as the company grows and expands
• State-of-the-art technology and IT infrastructure
• Hybrid remote work and flexible working hours
• Fun team events

As the company evolves in a dynamic and innovative environment, its DNA is based on merit. As such, there will be significant growth opportunities for candidates with an open and deliver mindset. We are an equal opportunity employer.

Note

We will only consider direct applications from Swiss or European candidates wishing to move to Switzerland.
We will not consider applications via agencies.
taurushq[.]com