Spa Elite

Staffing and Recruiting

1-10

United Kingdom

We are looking for a proactive and detail-oriented individual to join our team here at Spa Elite as a Recruiter and Booking Coordinator.  In this crucial role, you will be responsible for conducting interviews, assessing candidate suitability for temp assignments, and efficiently coordinating temp shift bookings to ensure seamless staffing solutions for our valued clients.

Spa Elite has been supporting candidates and clients across the UK and Worldwide for 19 years this July. We are an innovative, multi-award-winning recruitment agency that leads the market, specialising in providing temporary therapists to the UK spa, aesthetics, and wellness industries and collaborate with some of the most outstanding spas, luxury hotels and wellness retreats across the UK. 

**\*\*Important Note:\*\* We are ideally looking for someone who lives no more than a 2.5-hour drive from the Worcestershire area. The role requires attendance for one weeks training and also quarterly team gatherings. If you do not live locally, you will need to stay overnight for these events. Accommodation will be provided.**

**What we are looking for…**

*   Previous interviewing experience is highly desirable
*   Working knowledge of the Spa, Aesthetics and Wellness industry is highly desirable
*   A passion for sales is essential
*   You should be driven and motivated to achieve both individual and team targets
*   A strong desire to succeed is a must
*   Experience in a current or previous recruitment role is beneficial but not essential
*   Excellent PC and typing skills are required, along with confidence in using Word, Excel, and CRM systems, as well as mobile apps. This is crucial due to the fast-paced nature of the role.
*   The ability to work efficiently under pressure while managing multiple priorities in a fast-paced, deadline-driven environment is essential
*   Self-motivated in a home working environment
*   **You must be able to travel when required for training and team gatherings so being able to drive and have access to a car is essential**
*   Full Time role - Working Hours/Days: 8.30 am – 5.00 pm – Monday to Friday

## Tasks

This is a key role in our Spa Elite Temporary Agency Worker Division with the key activities based around interviewing, onboarding, and managing our temporary spa and beauty therapists whilst supporting our vast array of clients across the UK.

Spa Elite has revolutionised the industry and how our client's book agency therapists and is the only agency in the UK to exclusively provide our clients with their own temp booking app and portal, allowing them to manage their own bookings and send shift dates out to our therapists in real-time to via our exclusive Spa Elite app.

## Requirements

**Key qualities we are looking for:**

*   Excellent organisation and communication skills, both written and verbal is essential
*   Outstanding customer service skills
*   Be able to act quickly and decisively
*   Have a positive attitude
*   Attention to detail is vital
*   Excellent phone manor and telephone skills to deal with a broad range of enquiries from candidates and clients
*   Must be confident to deal with last-minute challenges or urgent situations that require a quick resolution
*   Knowledge of the Spa, Aesthetic and Wellness industry would be an advantage

**Key Responsibilities:**

*   Conduct comprehensive and engaging interviews with candidates applying for temporary therapist positions within the spa and leisure sector
*   Evaluate candidates' qualifications, skills, experience, and personal attributes to assess their suitability for various client assignments
*   Onboarding therapists onto our Exclusive Temp Booking App
*   Act as the primary point of contact between candidates and clients, providing regular updates on shift assignments and addressing any inquiries or concerns
*   Build strong relationships with candidates, ensuring a thorough understanding of their strengths, preferences and availability
*   Maintain accurate and up-to-date candidate records, ensuring all necessary information is correctly recorded in our internal database
*   Collaborate closely with clients to comprehend their staffing needs, shift requirements and preferences
*   Match suitable candidates to available shifts based on their skills, qualifications, and client specifications
*   Managing all necessary documentation and communication promptly and efficiently
*   Deliver exceptional customer service to candidates and clients, maintaining a professional and positive approach in all interactions
*   Posting temp job alerts via LinkedIn and managing replies from our social channels

## Benefits

**The package on offer and additional details:**

*   Competitive Basic Salary - £26,000 - OTE:£36,000 - which include performance related monthly and quarterly bonuses. 
*   _Addtional Earning Potential_ - Post a Job Advertising Packages - 25% Commission per package sold 
*   Private Health Care - After successfully completing probation
*   Company Pension Scheme
*   28 days annual leave (20 days plus Bank Holidays)
*   Celebrate your Birthday with an additional day off
*   Home-based working with remote management and support
*   Team get-togethers are arranged throughout the year - You will be required to travel to the Worcestershire area for training and team meetings as and when required
*   Home working - Full Time - 8.30 am - 5.00 pm - Monday to Friday

Rest assured, your application will be handled with complete confidentiality. 

**\*\*APPLY TODAY\*\* | Please submit your CV through this advertisement.**

**Please Note: We can only consider applicants who have the legal right to live and work in the UK.**

Employee

Professional / Experienced

We are looking for a proactive and detail-oriented individual to join our team here at Spa Elite as a Recruiter and Booking Coordinator. In this crucial role, you will be responsible for conducting interviews, assessing candidate suitability for temp assignments, and efficiently coordinating temp shift bookings to ensure seamless staffing solutions for our valued clients.
Spa Elite has been supporting candidates and clients across the UK and Worldwide for 19 years this July. We are an innovative, multi-award-winning recruitment agency that leads the market, specialising in providing temporary therapists to the UK spa, aesthetics, and wellness industries and collaborate with some of the most outstanding spas, luxury hotels and wellness retreats across the UK. 
**Important Note:** We are ideally looking for someone who lives no more than a 2.5-hour drive from the Worcestershire area. The role requires attendance for one weeks training and also quarterly team gatherings. If you do not live locally, you will need to stay overnight for these events. Accommodation will be provided.
What we are looking for…
<ul>
<li>Previous interviewing experience is highly desirable</li>
<li>Working knowledge of the Spa, Aesthetics and Wellness industry is highly desirable</li>
<li>A passion for sales is essential</li>
<li>You should be driven and motivated to achieve both individual and team targets</li>
<li>A strong desire to succeed is a must</li>
<li>Experience in a current or previous recruitment role is beneficial but not essential</li>
<li>Excellent PC and typing skills are required, along with confidence in using Word, Excel, and CRM systems, as well as mobile apps. This is crucial due to the fast-paced nature of the role.</li>
<li>The ability to work efficiently under pressure while managing multiple priorities in a fast-paced, deadline-driven environment is essential</li>
<li>Self-motivated in a home working environment</li>
<li>You must be able to travel when required for training and team gatherings so being able to drive and have access to a car is essential</li>
<li>Full Time role - Working Hours/Days: 8.30 am – 5.00 pm – Monday to Friday</li>
</ul>
<h2 id="tasks">Tasks</h2>
This is a key role in our Spa Elite Temporary Agency Worker Division with the key activities based around interviewing, onboarding, and managing our temporary spa and beauty therapists whilst supporting our vast array of clients across the UK.
Spa Elite has revolutionised the industry and how our client&#39;s book agency therapists and is the only agency in the UK to exclusively provide our clients with their own temp booking app and portal, allowing them to manage their own bookings and send shift dates out to our therapists in real-time to via our exclusive Spa Elite app.
<h2 id="requirements">Requirements</h2>
Key qualities we are looking for:
<ul>
<li>Excellent organisation and communication skills, both written and verbal is essential</li>
<li>Outstanding customer service skills</li>
<li>Be able to act quickly and decisively</li>
<li>Have a positive attitude</li>
<li>Attention to detail is vital</li>
<li>Excellent phone manor and telephone skills to deal with a broad range of enquiries from candidates and clients</li>
<li>Must be confident to deal with last-minute challenges or urgent situations that require a quick resolution</li>
<li>Knowledge of the Spa, Aesthetic and Wellness industry would be an advantage</li>
</ul>
Key Responsibilities:
<ul>
<li>Conduct comprehensive and engaging interviews with candidates applying for temporary therapist positions within the spa and leisure sector</li>
<li>Evaluate candidates&#39; qualifications, skills, experience, and personal attributes to assess their suitability for various client assignments</li>
<li>Onboarding therapists onto our Exclusive Temp Booking App</li>
<li>Act as the primary point of contact between candidates and clients, providing regular updates on shift assignments and addressing any inquiries or concerns</li>
<li>Build strong relationships with candidates, ensuring a thorough understanding of their strengths, preferences and availability</li>
<li>Maintain accurate and up-to-date candidate records, ensuring all necessary information is correctly recorded in our internal database</li>
<li>Collaborate closely with clients to comprehend their staffing needs, shift requirements and preferences</li>
<li>Match suitable candidates to available shifts based on their skills, qualifications, and client specifications</li>
<li>Managing all necessary documentation and communication promptly and efficiently</li>
<li>Deliver exceptional customer service to candidates and clients, maintaining a professional and positive approach in all interactions</li>
<li>Posting temp job alerts via LinkedIn and managing replies from our social channels</li>
</ul>
<h2 id="benefits">Benefits</h2>
The package on offer and additional details:
<ul>
<li>Competitive Basic Salary - £26,000 - OTE:£36,000 - which include performance related monthly and quarterly bonuses. </li>
<li>Addtional Earning Potential - Post a Job Advertising Packages - 25% Commission per package sold </li>
<li>Private Health Care - After successfully completing probation</li>
<li>Company Pension Scheme</li>
<li>28 days annual leave (20 days plus Bank Holidays)</li>
<li>Celebrate your Birthday with an additional day off</li>
<li>Home-based working with remote management and support</li>
<li>Team get-togethers are arranged throughout the year - You will be required to travel to the Worcestershire area for training and team meetings as and when required</li>
<li>Home working - Full Time - 8.30 am - 5.00 pm - Monday to Friday</li>
</ul>
Rest assured, your application will be handled with complete confidentiality. 
**APPLY TODAY** | Please submit your CV through this advertisement.
Please Note: We can only consider applicants who have the legal right to live and work in the UK.

Recruiter & Spa Booking Co-ordinator - Multi-Award-winning Spa & Wellness Agency

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