ServiceHero GmbH & Co.KG

Household Services

11-50

Germany

**ServiceHero** strives to become the leading provider for solving household emergencies, from broken water pipes to pest control and locksmith services. Our digital platform provides fast and transparent assistance by connecting qualified professionals with affected customers. As Germany's largest provider of pest control services with SchädlingsHero, we have already taken a first step in this direction. We are currently working with RohrHero on the field of pipe & drain cleaning and are getting a little closer to our vision every day.  
  
As a Product Designer at **ServiceHero**, you will play a central role in the success of our product by working closely with the CEO and cross-functional teams to enhance the user experience. This position involves understanding and overseeing the product's design lifecycle, from research to implementation. If you're passionate about continual growth, thrive in a dynamic startup environment, and excel in collaborative teamwork, this is the perfect opportunity to advance your career and shape the future of our product. Join our well-funded startup with a clear customer-centered vision and a team culture that values cooperation and freedom to bring and create your own ideas. Ready to make your mark? Join us now!

## Tasks

*   Product Lifecycle Management: Play a key role in the product's development from inception to launch and beyond, ensuring continuous improvement and alignment with user needs and business goals
*   User Research and Insights: Conduct thorough user research and utilize the double diamond design process to identify customer needs and translate these into actionable product enhancements
*   Design Execution: Create intuitive UX solutions and ensure adherence to UI patterns using our design system. Produce both rapid prototypes and high-fidelity designs primarily using Figma
*   Cross-functional Collaboration: Work closely with other teams to integrate user feedback and iterate on product designs, ensuring alignment with overall product vision
*   Learning and Improvement: Take initiative in self-development to stay current with design trends and tools. Willingness to contribute extra time to learn and grow professionally within the team's dynamic environment

## Requirements

*   Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience
*   Proficiency in Figma and demonstrated experience with implementing UI patterns and maintaining a design system
*   2-3 years of experience in Product Design / UI Design/ UX Design / Product Management, or a related field (We prioritize eagerness to learn over years of experience, so we welcome candidates with less experience who demonstrate a strong desire to learn and grow)
*   Excellent communication skills with the ability to present design ideas clearly. Team player who can support and enhance team efforts
*   Fluent in both German and English
*   Proactive, open to feedback, sense of ownership and responsibility for own work and projects

**Plus, but not a must:**

*   familiarity with Webflow

## Benefits

*   Flexible working hours and the possibility of working remotely
*   Early-stage start-up atmosphere
*   State-of-the-art equipment
*   Collaboration with other project teams
*   Open communication and great company culture
*   New career opportunities through growth and direct mentorship from the CEO
*   Opportunity to shape and drive the details of the role and directly impact company growth and customer satisfaction
*   Regular Team events
*   Modern office with good transport links and a great selection of restaurants nearby.
*   Workation - we offer the possibility to work outside of Germany for up to 6 weeks
*   Unlimited working contract

**About ServiceHero**

We solve our customer's emergencies and problems around their household. No matter if infestation with pests, a broken key, or a defective glass pane. Our goal is clearly defined: We link service providers with customers through our platform, while ensuring fair, transparent, and fast access to professional experts. Every vision starts with a first step - and for us, that first step is pest control, where we have already demonstrated that our way of working adds a relevant product to the market.

Born out of a collaboration between BCG - Digital Ventures and one of Germany’s largest providers of facility services, we are perfectly positioned to revolutionize not only the pest control market in the coming years, but also other services thereafter.  

**ServiceHero** promotes equal opportunities. We strive to create an inclusive work environment. We welcome applications from people with diverse backgrounds, including age, citizenship, people with disabilities, marital status, religion and belief, and sexual orientation.

Employee

Professional / Experienced

<p><strong>ServiceHero</strong> strives to become the leading provider for solving household emergencies, from broken water pipes to pest control and locksmith services. Our digital platform provides fast and transparent assistance by connecting qualified professionals with affected customers. As Germany&#39;s largest provider of pest control services with SchädlingsHero, we have already taken a first step in this direction. We are currently working with RohrHero on the field of pipe &amp; drain cleaning and are getting a little closer to our vision every day.  </p>
<p>As a Product Designer at <strong>ServiceHero</strong>, you will play a central role in the success of our product by working closely with the CEO and cross-functional teams to enhance the user experience. This position involves understanding and overseeing the product&#39;s design lifecycle, from research to implementation. If you&#39;re passionate about continual growth, thrive in a dynamic startup environment, and excel in collaborative teamwork, this is the perfect opportunity to advance your career and shape the future of our product. Join our well-funded startup with a clear customer-centered vision and a team culture that values cooperation and freedom to bring and create your own ideas. Ready to make your mark? Join us now!</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Product Lifecycle Management: Play a key role in the product&#39;s development from inception to launch and beyond, ensuring continuous improvement and alignment with user needs and business goals</li>
<li>User Research and Insights: Conduct thorough user research and utilize the double diamond design process to identify customer needs and translate these into actionable product enhancements</li>
<li>Design Execution: Create intuitive UX solutions and ensure adherence to UI patterns using our design system. Produce both rapid prototypes and high-fidelity designs primarily using Figma</li>
<li>Cross-functional Collaboration: Work closely with other teams to integrate user feedback and iterate on product designs, ensuring alignment with overall product vision</li>
<li>Learning and Improvement: Take initiative in self-development to stay current with design trends and tools. Willingness to contribute extra time to learn and grow professionally within the team&#39;s dynamic environment</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>Bachelor&#39;s degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience</li>
<li>Proficiency in Figma and demonstrated experience with implementing UI patterns and maintaining a design system</li>
<li>2-3 years of experience in Product Design / UI Design/ UX Design / Product Management, or a related field (We prioritize eagerness to learn over years of experience, so we welcome candidates with less experience who demonstrate a strong desire to learn and grow)</li>
<li>Excellent communication skills with the ability to present design ideas clearly. Team player who can support and enhance team efforts</li>
<li>Fluent in both German and English</li>
<li>Proactive, open to feedback, sense of ownership and responsibility for own work and projects</li>
</ul>
<p><strong>Plus, but not a must:</strong></p>
<ul>
<li>familiarity with Webflow</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Flexible working hours and the possibility of working remotely</li>
<li>Early-stage start-up atmosphere</li>
<li>State-of-the-art equipment</li>
<li>Collaboration with other project teams</li>
<li>Open communication and great company culture</li>
<li>New career opportunities through growth and direct mentorship from the CEO</li>
<li>Opportunity to shape and drive the details of the role and directly impact company growth and customer satisfaction</li>
<li>Regular Team events</li>
<li>Modern office with good transport links and a great selection of restaurants nearby.</li>
<li>Workation - we offer the possibility to work outside of Germany for up to 6 weeks</li>
<li>Unlimited working contract</li>
</ul>
<p><strong>About ServiceHero</strong></p>
<p>We solve our customer&#39;s emergencies and problems around their household. No matter if infestation with pests, a broken key, or a defective glass pane. Our goal is clearly defined: We link service providers with customers through our platform, while ensuring fair, transparent, and fast access to professional experts. Every vision starts with a first step - and for us, that first step is pest control, where we have already demonstrated that our way of working adds a relevant product to the market.</p>
<p>Born out of a collaboration between BCG - Digital Ventures and one of Germany’s largest providers of facility services, we are perfectly positioned to revolutionize not only the pest control market in the coming years, but also other services thereafter.  </p>
<p><strong>ServiceHero</strong> promotes equal opportunities. We strive to create an inclusive work environment. We welcome applications from people with diverse backgrounds, including age, citizenship, people with disabilities, marital status, religion and belief, and sexual orientation.</p>


Product Designer (m/f/x)

B2B-Operations Manager (m/w/d)

Executive Assistant & Operations Manager (m/w/d)

Key Account Kundenmanager (m/w/d)

Performance Marketing Manager mit Schwerpunkt AI & Growth

Schädlingsbekämpfung24 logo

user JOIN

Google {privacyLink} and {termsLink} apply.

Benefits

Media

We don't have any open positions at the moment

No available jobs

Offices

Open positions

Values

Videos

Do you have a question?

Spontaneous Application

We’ll send a link to this job to your email.

No time? Just apply later

We are reviewing your account. Once our managers approve it, candidates will be able to apply for this job.

Changes are not visible until you publish your job.

This is a preview of your job ad.

Interested?

The job {jobTitle} was archived or the deadline has passed.

This job is no longer available

Recruiting Team

Our other open positions

We no longer accept spontaneous applications

Are you a talented professional seeking your next career adventure? At {companyName}, we appreciate proactive individuals who can bring a fresh perspective to our team.

While we may not have an immediate job opening that precisely matches your needs, your distinctive experiences and talents might be an excellent fit for us in the future.

To submit your spontaneous application, please use the application form on the right to upload your CV and cover letter. Ensure that you mention your desired position in the cover letter.

Rest assured, our dedicated recruiting team will reach out to you once they identify a role that aligns perfectly with your skills and aspirations.

How to apply

Looking for a job at {companyName}? JOIN works directly with {companyName} to bring you all their open positions. Apply now with JOIN.com.

Jobs at {companyName}. Browse all open positions and become part of our team! Open positions: {jobsCount}

Jobs at {companyName}. Browse our open jobs and join us! We currently have {jobsCount} available jobs. Step up your career and apply today!

Jobs at {companyName}. Browse all our open positions and become part of our team! We have currently {jobsCount} jobs available. Apply today to join us!

Jobs at {companyName}. Browse all open positions and become part of our team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all our open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Browse all our open positions and become part of our team! We are looking for {jobsCount} additions to our company. Take the next step in your career and apply today!

No suitable positions available at {companyName}? Don't wait! Submit a spontaneous job application today and unlock your career possibilities tomorrow.

Our other open positionsView all open positions

B2B-Operations Manager (m/w/d)

Executive Assistant & Operations Manager (m/w/d)

Key Account Kundenmanager (m/w/d)

Performance Marketing Manager mit Schwerpunkt AI & Growth

Our other open positions
View all open positions