Technology, Information and Internet

Semrush

1001-5000

Czech Republic

## Job Description

Hi there!  
We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don’t miss your chance.  
This is our 

## Freelance Monitoring Manager role for idea generators, planning geniuses, and natural-born analysts.  

#### Tasks in the role

* Monitor & sort incoming mentions across all social media channels (Twitter, Facebook, LinkedIn, Instagram, TikTok) within 10-15 minutes of the posting time.
* Respond to mentions in our tone of voice & communication style.
* Share helpful resources from the Semrush blog and knowledge base to drive traffic to Semrush.com.
* Engage with the community to build connections.

## Requirements

#### Who we are looking for

* Ability to write in American English with native-level proficiency.
* A general understanding of the digital marketing industry.
* Experience using Semrush tools or our competitors’ tools.
* 1+ years in community management or online reputation management.
* Solid experience in communication & great understanding of tone of voice.
* Full availability for 2-3 hours a day, seven days a week (between 3 AM EST—5 AM EST from Monday to Friday and 3 hours a day from Saturday to Sunday).

#### They say there are no perfect candidates, but that might well be you, if

* You have hands-on marketing experience.
* You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Change, as we are always looking to make things better.

#### Compensation

Compensation is per deliverable.

#### A bit about the team

We’re looking for an experienced community manager for a long-term contract. You will support our Community Team daily by monitoring the social media mentions & engaging with our community of SEO & digital marketing experts. The job requires experience with Semrush and an understanding of the digital marketing field.  

#### Finally, a little more about our company

We’ve been developing our product for 15 years and have been awarded G2’s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500, and many more. In March 2021, Semrush went public and started trading on the NYSE with the SEMR ticker.  
  
10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.  
_Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition, including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications._

  

Freelance

Professional / Experienced

<h2 id="job-description">Job Description</h2>
<p>Hi there!<br>We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don’t miss your chance.<br>This is our </p>
<h2 id="freelance-monitoring-manager-role-for-idea-generators-planning-geniuses-and-natural-born-analysts">Freelance Monitoring Manager role for idea generators, planning geniuses, and natural-born analysts.</h2>
<h4 id="tasks-in-the-role">Tasks in the role</h4>
<ul>
<li>Monitor &amp; sort incoming mentions across all social media channels (Twitter, Facebook, LinkedIn, Instagram, TikTok) within 10-15 minutes of the posting time.</li>
<li>Respond to mentions in our tone of voice &amp; communication style.</li>
<li>Share helpful resources from the Semrush blog and knowledge base to drive traffic to Semrush.com.</li>
<li>Engage with the community to build connections.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<h4 id="who-we-are-looking-for">Who we are looking for</h4>
<ul>
<li>Ability to write in American English with native-level proficiency.</li>
<li>A general understanding of the digital marketing industry.</li>
<li>Experience using Semrush tools or our competitors’ tools.</li>
<li>1+ years in community management or online reputation management.</li>
<li>Solid experience in communication &amp; great understanding of tone of voice.</li>
<li>Full availability for 2-3 hours a day, seven days a week (between 3 AM EST—5 AM EST from Monday to Friday and 3 hours a day from Saturday to Sunday).</li>
</ul>
<h4 id="they-say-there-are-no-perfect-candidates-but-that-might-well-be-you-if">They say there are no perfect candidates, but that might well be you, if</h4>
<ul>
<li>You have hands-on marketing experience.</li>
<li>You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Change, as we are always looking to make things better.</li>
</ul>
<h4 id="compensation">Compensation</h4>
<p>Compensation is per deliverable.</p>
<h4 id="a-bit-about-the-team">A bit about the team</h4>
<p>We’re looking for an experienced community manager for a long-term contract. You will support our Community Team daily by monitoring the social media mentions &amp; engaging with our community of SEO &amp; digital marketing experts. The job requires experience with Semrush and an understanding of the digital marketing field.  </p>
<h4 id="finally-a-little-more-about-our-company">Finally, a little more about our company</h4>
<p>We’ve been developing our product for 15 years and have been awarded G2’s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500, and many more. In March 2021, Semrush went public and started trading on the NYSE with the SEMR ticker.  </p>
<p>10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.<br><em>Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition, including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.</em></p>


Freelance Monitoring Manager (ORM Team)

Employee

Senior Customer Success Manager, Enterprise Solution SEO  (Enterprise Solutions Customer Success Team)

Senior Python Backend Developer (Diamond Team)

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