Retention Harbor is a Klaviyo Platinum Partner email and SMS marketing agency working exclusively with DTC ecommerce brands. We're looking for a detail-oriented Klaviyo implementor to handle the technical execution of email programs across a portfolio of ecommerce clients. This is a pure execution role — you'll be the person who builds everything in the platform and keeps client programs running smoothly.
Tasks
- Build and maintain email flows including Welcome Series, Abandoned Cart, Browse Abandonment, Post-Purchase, and Win-Back
- Implement email designs from Figma into Klaviyo accurately and on time
- Create and manage signup forms including pop-ups, embedded forms, and landing page integrations
- Build and maintain audience segments based on behavior, purchase history, and engagement
- Set up and schedule one-time campaigns across multiple client accounts
- Pull performance reports and identify drop-off points or technical issues
- QA all emails across devices and email clients before deployment
- Manage Shopify-Klaviyo integrations including app configuration and event tracking
Requirements
- 2+ years of hands-on Klaviyo experience building flows, campaigns, and segments
- Experience implementing email designs from Figma into Klaviyo
- Familiarity with Shopify and Klaviyo integration setup
- Strong attention to detail and ability to manage multiple client accounts simultaneously
- Comfortable working async in a remote-first environment
- Strong written English for internal communication and documentation
- Experience with signup form setup and list management
- Ability to pull and interpret Klaviyo analytics
Benefits
- Fully remote, async-first environment
- Stable long-term role with a focused high-performance team
- Direct exposure to a wide range of DTC ecommerce brands
- Clear scope, clear expectations, and room to grow as the agency scales
If you have real hands-on Klaviyo experience and thrive in a fast-paced execution role, we'd love to hear from you. After applying you'll complete a short assessment covering your technical Klaviyo knowledge and problem-solving approach — this takes roughly 30–40 minutes. Top performers move to a 15-minute screening call followed by a paid trial project.