Business Consulting and Services

Recruiting Sonia

1-10

Italy

**🎯 OUR ﻿COMMON** **VISION @ NEXOYA**

Empowering marketers to make data-driven decisions with a copilot—transparent, independent, and powered by artificial intelligence (AI).

## Tasks

**📈 YOUR MISSION**

Enable performance marketing teams around the world to change the way they work today, from a manual Excel-based budgeting approach to a fully data-driven, artificial intelligence-based, and automated way. You are the expert, providing strategic guidance and helping execute strategies to drive their success to a new level.  

**The impact you'll have:**﻿

*   Be the driving force behind customer satisfaction, acting as the main point of contact and advocate for their success.
*   Establish strong customer relationships through personalized consultations, expert advice, and customized strategies.
*   Lead the onboarding process for new customers, ensuring a smooth and effective process.
*   Monitor and analyze our customer’s key performance indicators (KPIs). 
*   Use data-driven insights to make recommendations for operational improvements.
*   Troubleshoot issues and proactively identify opportunities for performance optimization to empower our customer’s success
*   Collect feedback to understand customer satisfaction and identify areas for improvement.

## Requirements

**Your experiences and skills:**﻿

*   5+ years of proven experience as Digital/Performance Marketing Manager or Consultant, preferably in a Media Agency.
*   Demonstrated interest in startup culture and familiarity with agile frameworks.
*   Demonstrated experience managing large budget investments on main digital channels (Google Ads, Meta, Campaign Manager etc.)
*   Exceptional customer relationship-building skills.
*   Analytical and problem-solving skills to effectively use software, explain its features, and leverage its capabilities to solve clients' problems.
*   Outstanding organizational skills and advanced ability to structure and prioritize work efficiently.
*   Experience collaborating effectively with product and sales teams is a plus.
*   Business fluent in Italian **_and_** English (German is a plus).

## Benefits

**Your future work-life could be this:** 

*   **Purpose:** Play a key role in shaping the innovative marketing technology industry.
*   **Culture:** A transparent company culture at eye level, where every individual is valued and supported.
*   **Strategy:** Participate in shaping the company strategy and culture during quarterly Strategy Days.
*   **Growth:** Tackle challenging tasks and develop yourself further by taking on responsibilities from day one and receiving a personal development roadmap.
*   **Events:** Regular events for the entire team, both on-site and off-site.
*   **Flexibility:** Work in a hybrid model with 2 days/week on-site and 30-60 days per year from your desired location.

Employee

Professional / Experienced

🎯 OUR ﻿COMMON VISION @ NEXOYA
Empowering marketers to make data-driven decisions with a copilot—transparent, independent, and powered by artificial intelligence (AI).
<h2 id="tasks">Tasks</h2>
📈 YOUR MISSION
Enable performance marketing teams around the world to change the way they work today, from a manual Excel-based budgeting approach to a fully data-driven, artificial intelligence-based, and automated way. You are the expert, providing strategic guidance and helping execute strategies to drive their success to a new level. 
The impact you&#39;ll have:﻿
<ul>
<li>Be the driving force behind customer satisfaction, acting as the main point of contact and advocate for their success.</li>
<li>Establish strong customer relationships through personalized consultations, expert advice, and customized strategies.</li>
<li>Lead the onboarding process for new customers, ensuring a smooth and effective process.</li>
<li>Monitor and analyze our customer’s key performance indicators (KPIs). </li>
<li>Use data-driven insights to make recommendations for operational improvements.</li>
<li>Troubleshoot issues and proactively identify opportunities for performance optimization to empower our customer’s success</li>
<li>Collect feedback to understand customer satisfaction and identify areas for improvement.</li>
</ul>
<h2 id="requirements">Requirements</h2>
Your experiences and skills:﻿
<ul>
<li>5+ years of proven experience as Digital/Performance Marketing Manager or Consultant, preferably in a Media Agency.</li>
<li>Demonstrated interest in startup culture and familiarity with agile frameworks.</li>
<li>Demonstrated experience managing large budget investments on main digital channels (Google Ads, Meta, Campaign Manager etc.)</li>
<li>Exceptional customer relationship-building skills.</li>
<li>Analytical and problem-solving skills to effectively use software, explain its features, and leverage its capabilities to solve clients&#39; problems.</li>
<li>Outstanding organizational skills and advanced ability to structure and prioritize work efficiently.</li>
<li>Experience collaborating effectively with product and sales teams is a plus.</li>
<li>Business fluent in Italian and English (German is a plus).</li>
</ul>
<h2 id="benefits">Benefits</h2>
Your future work-life could be this: 
<ul>
<li>Purpose: Play a key role in shaping the innovative marketing technology industry.</li>
<li>Culture: A transparent company culture at eye level, where every individual is valued and supported.</li>
<li>Strategy: Participate in shaping the company strategy and culture during quarterly Strategy Days.</li>
<li>Growth: Tackle challenging tasks and develop yourself further by taking on responsibilities from day one and receiving a personal development roadmap.</li>
<li>Events: Regular events for the entire team, both on-site and off-site.</li>
<li>Flexibility: Work in a hybrid model with 2 days/week on-site and 30-60 days per year from your desired location.</li>
</ul>

Senior Customer Success Manager (m/f/x) - Performance Marketing, Milan-based

Account Executive (m/w/d) - 100% Remote 

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