Banking

Raisin

201-500

Germany

## Team

We are a dynamic People & Culture organization operating in a matrix structure, dedicated to fostering a collaborative work environment. As Senior People Operations Manager, you will play a pivotal role in supporting dedicated business units on all employee matters, reporting directly to an HR Business Partner (HRBP). You will collaborate with your peer People Operations Managers to enhance and optimize Global People Operations processes and policies.

## Your Responsibilities

## Employee Lifecycle Management:

* Serve as the direct contact for employees of national and international subsidiaries, and support them throughout their entire employee lifecycle.
* Handle administrative tasks such as employment contracts, parental leave requests, references and HRIS data management.
* Manage the visa process for international employees and support their successful relocation.
* Ensure the delivery and quality of day-to-day Global People Operations and collaborate with peer People Operations Managers, HRBPs, People Analytics & Infrastructure, Legal, Payroll and Enterprise IT.

## Process Improvements & Projects

* Own centralization and standardization of Global People Processes
* Identify areas for improvement and optimize Global People Operations based on learnings from your business units.
* Lead projects to digitalize, and automate People Operations processes. Closely collaborate with our People Analytics & Infrastructure Team to ensure high data quality and build automated reports and controls.
* Lead diverse initiatives,e.g. implementing best practices for our German and UK operations like benefits programs and workplace policies.

## OUTCOMES

* High satisfaction with People Operations’ Service Delivery.
* Exceptional Employee Experience.
* Globally aligned and seamless People Operations.
* Digitalized and automated processes.
* Compliance and data accuracy.
* Effective collaboration within People Operations and cross-functionally.

## Your Profile

* University Degree or successfully completed apprenticeship with a focus on human resources, business administration, organizational psychology or a similar qualification.
* Several years of HR Operations experience in a multinational and fast moving environment. This role is also for you if you already have extensive experience in People Operations in a German labor law context and are eager to expand into a broader and global role.
* Strong knowledge of German labor law. Experience in international People Operations (UK, US, Spain, Italian) is advantageous.
* Ability to facilitate, support and guide diverse stakeholders towards successful delivery. Confidence to take decisions and communicate accordingly.
* Track record of leading projects. Experience and passion for digitalization and automatization projects is a plus.
* Passion for operational HR work with a strong understanding of service orientation.
* Strong organizational skills, attention to detail, and the ability to work independently and as part of a team.
* Fluency in German and very good English skills.
* Previous experience with Personio, Jira, Google Workspace is a plus.

## Join our mission, join our team - and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 40 different nationalities.  
  
You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.  
  
## As part of our team, you will benefit from:

* Employee Development Budget of €2,000 and four full training days per year.
* Access to Babbel for continuous language learning.
* Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
* Flexible working hours, home office and 28 vacation days.
* Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
* A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
* Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
* You are moving from another country or city to join us? We will support your relocation.

Employee

Professional / Experienced

<h2 id="team">Team</h2>
<p>We are a dynamic People &amp; Culture organization operating in a matrix structure, dedicated to fostering a collaborative work environment. As Senior People Operations Manager, you will play a pivotal role in supporting dedicated business units on all employee matters, reporting directly to an HR Business Partner (HRBP). You will collaborate with your peer People Operations Managers to enhance and optimize Global People Operations processes and policies.</p>
<h2 id="your-responsibilities">Your Responsibilities</h2>
<h2 id="employee-lifecycle-management">Employee Lifecycle Management:</h2>
<ul>
<li>Serve as the direct contact for employees of national and international subsidiaries, and support them throughout their entire employee lifecycle.</li>
<li>Handle administrative tasks such as employment contracts, parental leave requests, references and HRIS data management.</li>
<li>Manage the visa process for international employees and support their successful relocation.</li>
<li>Ensure the delivery and quality of day-to-day Global People Operations and collaborate with peer People Operations Managers, HRBPs, People Analytics &amp; Infrastructure, Legal, Payroll and Enterprise IT.</li>
</ul>
<h2 id="process-improvements--projects">Process Improvements &amp; Projects</h2>
<ul>
<li>Own centralization and standardization of Global People Processes</li>
<li>Identify areas for improvement and optimize Global People Operations based on learnings from your business units.</li>
<li>Lead projects to digitalize, and automate People Operations processes. Closely collaborate with our People Analytics &amp; Infrastructure Team to ensure high data quality and build automated reports and controls.</li>
<li>Lead diverse initiatives,e.g. implementing best practices for our German and UK operations like benefits programs and workplace policies.</li>
</ul>
<h2 id="outcomes">OUTCOMES</h2>
<ul>
<li>High satisfaction with People Operations’ Service Delivery.</li>
<li>Exceptional Employee Experience.</li>
<li>Globally aligned and seamless People Operations.</li>
<li>Digitalized and automated processes.</li>
<li>Compliance and data accuracy.</li>
<li>Effective collaboration within People Operations and cross-functionally.</li>
</ul>
<h2 id="your-profile">Your Profile</h2>
<ul>
<li>University Degree or successfully completed apprenticeship with a focus on human resources, business administration, organizational psychology or a similar qualification.</li>
<li>Several years of HR Operations experience in a multinational and fast moving environment. This role is also for you if you already have extensive experience in People Operations in a German labor law context and are eager to expand into a broader and global role.</li>
<li>Strong knowledge of German labor law. Experience in international People Operations (UK, US, Spain, Italian) is advantageous.</li>
<li>Ability to facilitate, support and guide diverse stakeholders towards successful delivery. Confidence to take decisions and communicate accordingly.</li>
<li>Track record of leading projects. Experience and passion for digitalization and automatization projects is a plus.</li>
<li>Passion for operational HR work with a strong understanding of service orientation.</li>
<li>Strong organizational skills, attention to detail, and the ability to work independently and as part of a team.</li>
<li>Fluency in German and very good English skills.</li>
<li>Previous experience with Personio, Jira, Google Workspace is a plus.</li>
</ul>
<h2 id="join-our-mission-join-our-team---and-grow-with-us">Join our mission, join our team - and grow with us!</h2>
<p>At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 40 different nationalities.  </p>
<p>You&#39;ll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.  </p>
<h2 id="as-part-of-our-team-you-will-benefit-from">As part of our team, you will benefit from:</h2>
<ul>
<li>Employee Development Budget of €2,000 and four full training days per year.</li>
<li>Access to Babbel for continuous language learning.</li>
<li>Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.</li>
<li>Flexible working hours, home office and 28 vacation days.</li>
<li>Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.</li>
<li>A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.</li>
<li>Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.</li>
<li>You are moving from another country or city to join us? We will support your relocation.</li>
</ul>


Senior People Operations Manager (w/m/d)

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