Technology, Information and Internet

Procuros GmbH

11-50

Germany

## YOUR MISSION

This is a unique opportunity for a driven, highly skilled individual who wants to be part of a fast-growing B2B startup. Be the face towards our customers and ensure they derive maximum value from our product.  
  
In this role, you will become an important part of scaling our B2B communications platform. You will work closely with our Sales and Product teams, be the internal advocate for the customer, and ensure the customer experience is at the heart of all actions and decisions made.  
  
## YOUR TASKS

* You are the face towards our customers and help them to successfully derive business value from our products
* You translate a customer's needs into technical requirements and ensure they successfully integrate with our platform
* You configure data mappings & transformations, customer connections, and workflows in our internal tools
* You are quick to troubleshoot a customer's technical difficulties, lead and conduct technical scoping meetings with customers and internal stakeholders, and own the integrations of all customers
* You are the internal expert for the customers' needs and collaborate with our Sales, Product, and Tech teams to scale our B2B communications platform rapidly

## YOUR PROFILE

* You have 5+ years of experience in a B2B operations or solutions role in a fast-paced environment
* You have some coding or data science experience - e.g., understanding API documentation, working with JSON files, understanding data structures - as a solid level of technical understanding is needed to succeed in this role
* You can understand and translate a customer's need into technical requirements and vice versa
* You are a skilled, proactive communicator and enjoy finding expert solutions for our customers
* You are highly organized with an entrepreneurial spirit and hands-on mentality
* You are fluent in German and English

## WHAT WE OFFER

* **Take ownership:** Own your projects from day one. Join our VC-backed and fast-growing startup with high ambitions. We empower you to take on daring challenges and shape Procuros from the ground up.
* **Be valued:** We offer attractive compensation and opportunities to accelerate your career. Bring your whole self to work - our appreciative work culture builds on your unique character, skills, and talents.
* **Grow and learn:** At Procuros, you’ll find lots of possibilities for your personal and professional development - alongside a yearly learning budget, regular feedback, and coaching sessions.
* **There’s more:** Enjoy our office in the heart of Hamburg or 100% remote working, flexible working hours and 30 days annual leave. You get a gympass membership, dedicated time for social projects, and of course free drinks and snacks.

Employee

Professional / Experienced

<h2 id="your-mission">YOUR MISSION</h2>
<p>This is a unique opportunity for a driven, highly skilled individual who wants to be part of a fast-growing B2B startup. Be the face towards our customers and ensure they derive maximum value from our product.  </p>
<p>In this role, you will become an important part of scaling our B2B communications platform. You will work closely with our Sales and Product teams, be the internal advocate for the customer, and ensure the customer experience is at the heart of all actions and decisions made.  </p>
<h2 id="your-tasks">YOUR TASKS</h2>
<ul>
<li>You are the face towards our customers and help them to successfully derive business value from our products</li>
<li>You translate a customer&#39;s needs into technical requirements and ensure they successfully integrate with our platform</li>
<li>You configure data mappings &amp; transformations, customer connections, and workflows in our internal tools</li>
<li>You are quick to troubleshoot a customer&#39;s technical difficulties, lead and conduct technical scoping meetings with customers and internal stakeholders, and own the integrations of all customers</li>
<li>You are the internal expert for the customers&#39; needs and collaborate with our Sales, Product, and Tech teams to scale our B2B communications platform rapidly</li>
</ul>
<h2 id="your-profile">YOUR PROFILE</h2>
<ul>
<li>You have 5+ years of experience in a B2B operations or solutions role in a fast-paced environment</li>
<li>You have some coding or data science experience - e.g., understanding API documentation, working with JSON files, understanding data structures - as a solid level of technical understanding is needed to succeed in this role</li>
<li>You can understand and translate a customer&#39;s need into technical requirements and vice versa</li>
<li>You are a skilled, proactive communicator and enjoy finding expert solutions for our customers</li>
<li>You are highly organized with an entrepreneurial spirit and hands-on mentality</li>
<li>You are fluent in German and English</li>
</ul>
<h2 id="what-we-offer">WHAT WE OFFER</h2>
<ul>
<li><strong>Take ownership:</strong> Own your projects from day one. Join our VC-backed and fast-growing startup with high ambitions. We empower you to take on daring challenges and shape Procuros from the ground up.</li>
<li><strong>Be valued:</strong> We offer attractive compensation and opportunities to accelerate your career. Bring your whole self to work - our appreciative work culture builds on your unique character, skills, and talents.</li>
<li><strong>Grow and learn:</strong> At Procuros, you’ll find lots of possibilities for your personal and professional development - alongside a yearly learning budget, regular feedback, and coaching sessions.</li>
<li><strong>There’s more:</strong> Enjoy our office in the heart of Hamburg or 100% remote working, flexible working hours and 30 days annual leave. You get a gympass membership, dedicated time for social projects, and of course free drinks and snacks.</li>
</ul>


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