Full-time hours
Weekends availability is required
Hours: 11PM to 7AM or 10PM to 6AM
Tasks
- Fire walks throughout the night, making sure corridors and exits are clear, front doors locked
- Ensure the cleanliness and tidiness of all public areas, including lobbies, hallways, and restrooms
- Vacuum carpets, sweep and mop floors, and dust furniture
- Move linen to the linen stores on different floors
- Empty trash bins and replace liners as needed
- Clean and sanitize surfaces, such as door handles and handrails
- Assist with the setup and breakdown of meeting rooms and event spaces
- Respond promptly to guest requests for assistance
- Maintain inventory of cleaning supplies and notify management when replenishment is needed
- Follow all safety protocols and procedures to ensure a safe working environment
- To watch for unusual, illegal, or dangerous activities occurring on the premises
- To watch CCTV screen at the reception desk with occasional tours around the building
- To report every entrance on an hourly basis
- To ensure the back and front doors are locked
- To surveil car park entrance and to ensure nobody come into the building illegally
- through the parking area
- To do smoke test
Requirements:
- Previous experience in a similar role within the hospitality industry is preferred
- Excellent customer service skills with a friendly and approachable demeanor
- Strong attention to detail and ability to work efficiently in a fast-paced environment
- Basic phone etiquette skills for effective communication with guests and colleagues
- Ability to work well both independently and as part of a team
- Flexibility to work various shifts, including weekends and holidays
Requirements
Required Skills and Qualifications:
- Efficiency
- Honesty/integrity
- Attention to detail
- Proactivity
- Enthusiasm
- High standards
- Flexibility
Recruitment Checks
- ID Card
- Proof of Address
- Work Permit (for non-UK citizens)