OUTFITTERY GmbH

Retail Apparel and Fashion

201-500

Germany

__OUTFITTERY__ is the biggest personal shopping service in Europe. We’re for those who want a little more substance from style, more guidance and expertise - less rules and less routine. Because we believe that style is an unfolding story. We aim to inspire and empower - not dictate what to wear. We understand that style is a journey, and we’re here to guide the way. Every customer gets a personal selection of clothes, which our stylists create out of more than 100 brands - always considering their wishes and budget. Our customers only pay for what they keep. Our mission is to empower anyone to unlock their true style.

## You are living in Greece__ and would you like to take over responsibilities and gain strong insights into an E-Commerce company, all of this in a diverse and international team? You could be part of it as a __Customer Service Agent (all genders)!

__Your tasks:__   

* You are the contact person for our customers, always have an open ear for questions & wishes and strive to provide excellent support
* You understand the needs of our customers, find the optimal solutions and thereby ensure the satisfaction of our customers

* You guarantee comprehensive support for our customers through all our communication channels (e-mail, telephone, social media).
* You manage our internal customer database and help to improve the quality of the documentation
* You are in direct contact with other departments, coordinate appointments, handle complaints and help to solve payment and shipping problems
* You support other departments with translations or proofreading to ensure good communication with our French customers.
* With commitment and initiative, you ensure constant optimisation of communication and process quality

__Your profile:__  

* You have relevant professional experience in the field of customer service/customer care, ideally in a dynamic environment (e.g. start-up or eCommerce)
* You are living in Greece
* You are a real communication talent who enjoys dealing with customers on a daily basis
* You have a strong service mentality
* You enjoy working in a team
* You have a good knowledge of G Suite and/or Microsoft Office and have already had some experience with a ticket system (e.g. Freshdesk or Zendesk)
* You are fluent in writing and speaking English

## We offer:

* __Mental Health__ - Our friends at Selfapy offer individual psychological counseling to all of our employees. Challenges at work, conflicts in your team, personal problems at home or you just feel overwhelmed by a situation? Selfapy's team of psychologists is here for us every day!

* __Team Events__ - Since many of our colleagues work remotely, our teams don't often meet in person to just have fun and get to know each other better. That's why we try to organize regular and fun team events. On- or offline always depends on the current situation
* Languages - Want to learn German or improve your English? Use one of our Babble licenses to train your language skills.

* And since this is not enough for us, we are currently working on many more!

__Intrigued? Then send us your application, in English, with your salary expectations and possible starting date. Your contact person is Maximilian.__

Employee

OUTFITTERY is the biggest personal shopping service in Europe. We’re for those who want a little more substance from style, more guidance and expertise - less rules and less routine. Because we believe that style is an unfolding story. We aim to inspire and empower - not dictate what to wear. We understand that style is a journey, and we’re here to guide the way. Every customer gets a personal selection of clothes, which our stylists create out of more than 100 brands - always considering their wishes and budget. Our customers only pay for what they keep. Our mission is to empower anyone to unlock their true style.
<h2 id="you-are-living-in-greece__-and-would-you-like-to-take-over-responsibilities-and-gain-strong-insights-into-an-e-commerce-company-all-of-this-in-a-diverse-and-international-team-you-could-be-part-of-it-as-a-__customer-service-agent-all-genders">You are living in Greece__ and would you like to take over responsibilities and gain strong insights into an E-Commerce company, all of this in a diverse and international team? You could be part of it as a __Customer Service Agent (all genders)!</h2>
Your tasks: 
<ul>
<li>You are the contact person for our customers, always have an open ear for questions &amp; wishes and strive to provide excellent support
</li>
<li>You understand the needs of our customers, find the optimal solutions and thereby ensure the satisfaction of our customers
</li>
<li>You guarantee comprehensive support for our customers through all our communication channels (e-mail, telephone, social media).
</li>
<li>You manage our internal customer database and help to improve the quality of the documentation
</li>
<li>You are in direct contact with other departments, coordinate appointments, handle complaints and help to solve payment and shipping problems
</li>
<li>You support other departments with translations or proofreading to ensure good communication with our French customers.
</li>
<li>With commitment and initiative, you ensure constant optimisation of communication and process quality
</li>
</ul>
Your profile: 
<ul>
<li>You have relevant professional experience in the field of customer service/customer care, ideally in a dynamic environment (e.g. start-up or eCommerce)</li>
<li>You are living in Greece</li>
<li>You are a real communication talent who enjoys dealing with customers on a daily basis</li>
<li>You have a strong service mentality</li>
<li>You enjoy working in a team</li>
<li>You have a good knowledge of G Suite and/or Microsoft Office and have already had some experience with a ticket system (e.g. Freshdesk or Zendesk)</li>
<li>You are fluent in writing and speaking English</li>
</ul>
<h2 id="we-offer">We offer:</h2>
<ul>
<li>Mental Health - Our friends at Selfapy offer individual psychological counseling to all of our employees. Challenges at work, conflicts in your team, personal problems at home or you just feel overwhelmed by a situation? Selfapy&#39;s team of psychologists is here for us every day!
</li>
<li>Team Events - Since many of our colleagues work remotely, our teams don&#39;t often meet in person to just have fun and get to know each other better. That&#39;s why we try to organize regular and fun team events. On- or offline always depends on the current situation
</li>
<li>Languages - Want to learn German or improve your English? Use one of our Babble licenses to train your language skills.
</li>
<li>And since this is not enough for us, we are currently working on many more!
</li>
</ul>
Intrigued? Then send us your application, in English, with your salary expectations and possible starting date. Your contact person is Maximilian.

Customer Service Agent (all genders) fully remote in Greece

Office Manager Minijob (all genders)

Senior Accountant

OUTFITTERY GmbH logo

Google {privacyLink} and {termsLink} apply.

Benefits

Media

We don't have any open positions at the moment

No available jobs

Offices

Open positions

Values

Videos

Do you have a question?

Spontaneous Application

We’ll send a link to this job to your email.

No time? Just apply later

We are reviewing your account. Once our managers approve it, candidates will be able to apply for this job.

Changes are not visible until you publish your job.

This is a preview of your job ad.

Interested?

The job {jobTitle} was archived or the deadline has passed.

This job is no longer available

Recruiting Team

Our other open positions

We no longer accept spontaneous applications

Are you a talented professional seeking your next career adventure? At {companyName}, we appreciate proactive individuals who can bring a fresh perspective to our team.

While we may not have an immediate job opening that precisely matches your needs, your distinctive experiences and talents might be an excellent fit for us in the future.

To submit your spontaneous application, please use the application form on the right to upload your CV and cover letter. Ensure that you mention your desired position in the cover letter.

Rest assured, our dedicated recruiting team will reach out to you once they identify a role that aligns perfectly with your skills and aspirations.

How to apply

Looking for a job at {companyName}? JOIN works directly with {companyName} to bring you all their open positions. Apply now with JOIN.com.

Jobs at {companyName}. Browse all open positions and become part of our team! Open positions: {jobsCount}

Jobs at {companyName}. Browse our open jobs and join us! We currently have {jobsCount} available jobs. Step up your career and apply today!

Jobs at {companyName}. Browse all our open positions and become part of our team! We have currently {jobsCount} jobs available. Apply today to join us!

Jobs at {companyName}. Browse all open positions and become part of our team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all our open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Browse all our open positions and become part of our team! We are looking for {jobsCount} additions to our company. Take the next step in your career and apply today!

No suitable positions available at {companyName}? Don't wait! Submit a spontaneous job application today and unlock your career possibilities tomorrow.