Application Engineer CAD / CAM (m/f/d) Southern Vietnam

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We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines. In doing so, we have the highest standards of performance and part quality.

As the link between the Vietnamese market and our office in Singapore, we are currently seeking an Application Engineer CAD/CAM to support our customers in the region of southern Vietnam.

Your main tasks

• Elevate Customer Experiences
  Deliver top-tier technical and after-sales support by consistently providing exceptional service to customers, clients, dealers, and partners in every interaction.
• Pre-Sales Technical Mastery
  Leverage your technical expertise in the pre-sales phase by identifying customer needs through targeted questions and proposing tailored solution examples for specific manufacturing challenges.
• Software Deployment and Customer Empowerment
  Take ownership of the client experience by delivering precise, high-quality service and empowering customers through comprehensive post-sales training to become confident and proficient software users.
• Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight
  Resolve complex technical issues through close collaboration with internal and external stakeholders, ensuring client satisfaction, driving revenue growth, and delivering on commitments in line with market trends and timelines.

Your profile

• Work experience
  Experience in the field of CNC machines with machining process knowledge (e.g. as a machine tool operator, precision engineer, tool & die maker) and/or CNC programming experience of multiple parts, CAM programming experience will be an added advantage
• Personal Skills
  Ability to build positive relationships with customers and other stakeholders, strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues as well as a good sense of self-organization
• Good sense of exploring business opportunites
  A proactive approach to attracting potential new customers, presenting our software to prospective clients and an entrepreneurial mindset
• Language Skills
  Fluent Vietnamese and basic English to communicate within our international teams

Why us?

• Competitive compensation package
  A competitive remuneration package, including fixed and performance-based components, together with comprehensive benefits
• Work-life balance
  maximum flexibility through a hybrid working model and trust-based working hours
• Individual development opportunitie s
  Comprehensive training program with in-house training courses and various internal learning groups on different topics, LinkedIn Learning and external seminars
• OPEN MIND events
  Various company events throughout the year, such as team events and our biennial Sales & Tech symposium