Business Analyst Sales and Document Management

OKOIOS is a Swiss Consulting firm, with its focus on specialized IT Solutions. In a fast-paced digital environment, continuous development and agile paths are at the heart of successful organisations. Navigating in such territories requires an innovative and reliable partner equipped for all conditions. Harness the power of IT and be part of a team of dedicated experts. OKOIOS is all about putting the skillset of our employees in the center.

We are designed to be different

Your Commitment will include

• Analyze and structure existing workarounds in sales and document-related processes
• Gather and consolidate requirements from business departments (Sales, Customer Service, Document Management)
• Optimize document management workflows, specifically: Document creation, approval, archiving, and compliance, Automation and standardization of document flows, Alignment with legal and regulatory requirements (e.g. GDPR, retention policies)
• Translate business requirements into clear user stories and acceptance criteria
• Prioritize and structure the existing backlog in collaboration with stakeholders
• Coordinate with the external ERP vendor (Sapiens) to validate solution feasibility
• Act as the interface between business units, internal IT, and external vendors
• Support testing, rollout, and change adoption for new functionalities
• Contribute to the continuous improvement of CRM and ERP-related processes

Achieving the difference requires

• Several years of experience as a Business Analyst in complex IT environments
• Solid understanding of ERP and CRM integration, ideally with Sapiens or similar systems
• Strong understanding of document management processes, including compliance and automation
• Excellent stakeholder management and communication skills
• Analytical mindset with a structured and solution-oriented approach
• Comfortable acting as a bridge between business needs and technical implementation
• Familiarity with agile delivery methods (Scrum, Kanban)
• Familiarity with PowerShell tools such as Sapien PowerShell Studio is beneficial.
• Automating data workflows, preparing integration scripts
• Creating reusable scripts to support business or IT functions
• Experience with similar tools like Visual Studio Code, Notepad++, or Git-based version control systems (e.g. GitKraken, TortoiseGit)
• Full professional & technical fluency English and German or French, required.

Shape your journey – Become a Part of our Team:

What you can expect from OKOIOS:

• A culture of purpose and value: Together as a team we bring real value and deliver solutions
• Being involved in the journey: Meet and share with colleagues and client’s knowledge and
• Talent Academy in the direction towards your success: Our commitment to each employee, to support you with innovation, creativity, and proficiency in designing your individual and personalized career path and skills
• Sustainability: We are a committed in ensuing not only social responsibility but reflecting strong ethics in business and towards our environment

Make the Future Possible!

For any further questions contact our HR