Client & Account Manager Digital (m/f/d/x)

Who we look for

Be the Pioneer of Our Dutch Team – Client & Account Manager Digital (f/m/d/x)

We’re expanding into the Netherlands – and you could be one of our very first team members!

You will play a key role in establishing our presence in the market, shaping workflows, and building strong client relationships from day one.

You’ll work closely with clients to understand their goals, coordinate all moving parts internally, and make sure the end result exceeds expectations. Campaign management will be part of your toolkit — but your real superpower lies in creating exceptional client experiences.

What you will do

In this role, you will take full ownership of client relationships and projects — ensuring smooth collaboration, measurable success, and a strong local presence in the Netherlands.

• Client Partnership & Consulting: Serve as the primary contact for your clients: understand their business needs, provide strategic guidance, and develop solutions that truly add value.
• Account Growth: Proactively identify opportunities to expand client relationships and strengthen partnerships over time.
• Project Coordination: Organize and align internal stakeholders across creative, media, and technical teams to deliver projects on time, on budget, and to a high standard.
• Campaign Support: Oversee the planning and execution of digital campaigns as part of broader client projects — ensuring objectives, timelines, and KPIs are met.
• Performance Review & Reporting: Translate data and results into clear, actionable insights for clients, helping them understand impact and future opportunities.

What you will need

We’re looking for someone who thrives in client-facing roles and enjoys taking ownership of relationships as much as delivering tangible results.

• Experience: 2–3 years in account management, client services, digital marketing, or a similar role — ideally in an agency or corporate setting.
• Customer Focus: You build trust, communicate effectively, and put client needs at the heart of your work.
• Strategic & Problem-Solving Skills: You understand business goals and can translate them into actionable strategies.
• Organized & Proactive: You take initiative, manage priorities, and keep projects on track.
• Team Spirit: Collaborative, open, and ready to connect with colleagues across markets.
• Digital Affinity: Understanding of digital channels and trends, with an interest in how they can drive business success.
• Languages: Native-level Dutch and excellent English.

At our company, we value diversity and actively encourage it — we believe a variety of perspectives and backgrounds makes us stronger. We focus on potential rather than on having a “perfect” CV. If this role excites you and you believe you could grow into it — even if you don’t tick every single box in the requirements — we’d love to hear from you!

Nice to have

• A passion for building and maintaining strong client relationships.
• The ability to balance strategic thinking with hands-on execution.
• Clear communication skills in Dutch and English to connect across markets.

Location

Amsterdam

What you will find at Shopfully

• An opportunity to thrive in a rapidly scaling multinational company.
• A vibrant, informal, and inclusive work environment.
• We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work.
• Access to learning opportunities and regular feedback sessions.
• Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options!), and ergonomic setups.
• Engage in meaningful team events: offsites, happy hours, company parties and celebrations that unite us beyond daily tasks.
• We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are.

• Benefit from additional country-specific advantages based on local contracts and practices.

  Your Point of Contact

Lisa Kammler