Business Intelligence Analyst (BI)

🌟 About the Role

We’re looking for a Business Intelligence Analyst to bridge operations, strategy, and analytics.
This role drives data-based decision-making, connecting operational performance with strategic insight.

Your mission: strengthen operational analytics, build data flows, and support the design and execution of a data-driven decision framework across NOVACARD.

🧩 Key Responsibilities

• Analyze and optimize operational processes (Customer Service, Logistics, Customer Feedback).
• Conduct lifecycle, trend, and root-cause analyses to identify improvement opportunities.
• Build and maintain automated dashboards (Power BI or similar) with key KPIs.
• Collaborate with Operations and Strategy teams to translate data into clear actions.
• Ensure data quality, integration, and governance across multiple systems.
• Support continuous improvement initiatives and strategic planning.

💻 Ideal Profile

Experience: 2+ years in data analysis (ideally fintech or operations-related).
Technical Skills:

• SQL and BI tools (Power BI, Tableau, Looker).
• Data integration and quality management.
• Basic Python and statistical analysis (a plus).

Soft Skills:

• Communication and storytelling.
• Project management and cross-functional collaboration.
• Analytical precision and results-oriented mindset.

Languages (mandatory):

• English + Spanish or English + Russian.

💰 Compensation

• $45,000 MXN/month, (remote candidates outside Mexico also considered)
• Higher Law Benefits
• Major Medical Insurance
• Grocery Voucher

🚀 Join NOVACARD

Be the link between data, strategy, and operations — turning insights into impact and helping us scale smarter and faster.