Banking

Novacard

51-200

Mexico

**🌟 About the Role**

We’re looking for a **Business Intelligence Analyst** to bridge **operations, strategy, and analytics**.  
This role drives **data-based decision-making**, connecting operational performance with strategic insight.

Your mission: strengthen **operational analytics**, build **data flows**, and support the design and execution of a **data-driven decision framework** across NOVACARD.

## Tasks

**🧩 Key Responsibilities**

*   Analyze and optimize operational processes (Customer Service, Logistics, Customer Feedback).
*   Conduct lifecycle, trend, and root-cause analyses to identify improvement opportunities.
*   Build and maintain **automated dashboards** (Power BI or similar) with key KPIs.
*   Collaborate with Operations and Strategy teams to translate data into clear actions.
*   Ensure **data quality, integration, and governance** across multiple systems.
*   Support continuous improvement initiatives and strategic planning.

## Requirements

**💻 Ideal Profile**

**Experience:** 2+ years in **data analysis** (ideally fintech or operations-related).  
**Technical Skills:**

*   SQL and BI tools (Power BI, Tableau, Looker).
*   Data integration and quality management.
*   Basic Python and statistical analysis (a plus).

**Soft Skills:**

*   Communication and storytelling.
*   Project management and cross-functional collaboration.
*   Analytical precision and results-oriented mindset.

**Languages (mandatory):**

*   English + Spanish **or** English + Russian.

## Benefits

**💰 Compensation**

*    **$45,000 MXN/month**,  (remote candidates outside Mexico also considered) 
*   Higher Law Benefits
*   Major Medical Insurance
*   Grocery Voucher

**🚀 Join NOVACARD**

Be the link between **data, strategy, and operations** — turning insights into impact and helping us scale smarter and faster.

Employee

Professional / Experienced

🌟 About the Role
We’re looking for a Business Intelligence Analyst to bridge operations, strategy, and analytics. This role drives data-based decision-making, connecting operational performance with strategic insight.
Your mission: strengthen operational analytics, build data flows, and support the design and execution of a data-driven decision framework across NOVACARD.
<h2 id="tasks">Tasks</h2>
🧩 Key Responsibilities
<ul>
<li>Analyze and optimize operational processes (Customer Service, Logistics, Customer Feedback).</li>
<li>Conduct lifecycle, trend, and root-cause analyses to identify improvement opportunities.</li>
<li>Build and maintain automated dashboards (Power BI or similar) with key KPIs.</li>
<li>Collaborate with Operations and Strategy teams to translate data into clear actions.</li>
<li>Ensure data quality, integration, and governance across multiple systems.</li>
<li>Support continuous improvement initiatives and strategic planning.</li>
</ul>
<h2 id="requirements">Requirements</h2>
💻 Ideal Profile
Experience: 2+ years in data analysis (ideally fintech or operations-related). Technical Skills:
<ul>
<li>SQL and BI tools (Power BI, Tableau, Looker).</li>
<li>Data integration and quality management.</li>
<li>Basic Python and statistical analysis (a plus).</li>
</ul>
Soft Skills:
<ul>
<li>Communication and storytelling.</li>
<li>Project management and cross-functional collaboration.</li>
<li>Analytical precision and results-oriented mindset.</li>
</ul>
Languages (mandatory):
<ul>
<li>English + Spanish or English + Russian.</li>
</ul>
<h2 id="benefits">Benefits</h2>
💰 Compensation
<ul>
<li>$45,000 MXN/month, (remote candidates outside Mexico also considered) </li>
<li>Higher Law Benefits</li>
<li>Major Medical Insurance</li>
<li>Grocery Voucher</li>
</ul>
🚀 Join NOVACARD
Be the link between data, strategy, and operations — turning insights into impact and helping us scale smarter and faster.

Business Intelligence Analyst (BI)

Ejecutivo de Cobranza

Sr. Growth Lead

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