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Danish-speaking Responsible Gaming Analyst in Malta

Employee
Customer Service
€28,000 / year

Join a purpose-driven team as a Danish-Speaking Responsible Gaming Analyst in Malta

Are you passionate about making a positive impact? Our client is on the lookout for a dedicated and empathetic Responsible Gaming Analyst to strengthen their team in sunny Malta. This is a unique opportunity to combine analytical skills with a real purpose - protecting players and promoting safe gaming practices.

Tasks

  • Investigate player behaviour and identify potential signs of addiction
  • Reach out to at-risk players and provide appropriate support and guidance
  • Ensure underage players are blocked during the registration process
  • Assess self-excluded accounts and process potential refunds
  • Maintain and review case reports on a regular basis
  • Escalate complex or high-risk cases to senior stakeholders with detailed recommendations
  • Suggest improvements to Responsible Gaming procedures and workflows
  • Collaborate with management to promote a culture of Responsible Gaming, including awareness initiatives and internal training

Requirements

  • You’re fluent in Danish and confident in English, both spoken and written
  • You’re genuinely interested in addiction psychology, regulations, and compliance
  • You’re a great listener with a high level of empathy and emotional intelligence
  • You're open to learning, growing, and taking on new challenges
  • You have a positive mindset, enjoy teamwork, and adapt easily to change
  • You’re sharp, detail-oriented, and thrive in fast-paced environments

Benefits

  • Private health insurance
  • Daily breakfast and lunch – on the house!
  • Wellness allowance to support your health and wellbeing
  • Extra birthday leave – because you deserve to celebrate
  • Regular team building and company events
  • A relocation package to Malta: flight covered + two weeks' accommodation
Updated: 1 minute ago
Job ID: 15300563
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