Payment Analyst (f/m/d)

To support our team, we are searching for a Payment Analyst (f/m/d) to be based in our Milan office.

WHAT YOU WILL DO

• Analyze transactional data to identify trends, patterns and scenarios related to online payments
• Utilize statistical analysis and data visualization tools to present findings effectively
• Manage, monitor and control online payments volumes and costs, online payment platforms and systems performances
• Generate regular reports on payment processing metrics and KPIs as well as ad hoc analysis aimed to support C-Level decisions
• Identify areas for improvement and recommend strategies for enhancement
• Assess and mitigate the operational risks, conduct checks on payment integrations, acquirer integration, analyze incidents and solve processing issues
• Collaborate with IT, Finance, Fraud Prevention, Customer Care, Legal etc. to ensure operational excellence is achieved
• Work with product development teams to implement data-driven improvements
• Interact with the external financial and payment stakeholders to find business opportunities
• Manage the relationship with our partners in the Online Payments Industry

WHO YOU ARE

• Strong analytical and data driven background is required as well as precision and attitude toward problem-solving
• Proficient knowledge of MS Excel and Microsoft Power BI is mandatory
• Degree in Statistics, Mathematics, Engineering is preferred. Economics and Business backgrounds are also welcome
• Excellent level of written and spoken English and Italian
• 2+ years of experience in a similar position within a structured organization in the e-commerce business, advisory or system integration consultancy will be a plus
• Understanding of payment processing, acquiring, orchestration platforms, fraud management and antifraud tools is preferred

WHAT WE OFFER

• Up to 37 days of holiday (including ROL and festivita’ abolite), depending on the length of service, starting with 33 days
• Language & e-learning courses
• Staff discount of up to 30%
• Ticket restaurant
• Access to LinkedIn Learning
• Discounted membership for selected sports platforms & gyms
• Individual support on mental health & well-being
• Social Day
• Employee Share Purchase Plan

WHO WE ARE

Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.

Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,900 employees from over 100 countries work passionately to provide the best shopping experience.

Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life. Mytheresa ensures a fast and equal hiring process.