Travel Arrangements

My-Mountains

1-10

Switzerland

Do you absolutely love **mountains**? Are you an **excellent planner** with superior **organizational skills**? Do you have an **excellent attention to details** and love to **execute ideas**? Do you speak **German and English**? If your answers are yes, then join us!

As a Travel Operations Manager, your role will involve assisting our customers in exploring Switzerland by collaborating with our team to find, allocate, and manage budget-friendly and high-quality travel experiences for our clients.

There is also the opportunity to be creative. Not the primary focus of this role, but we are open to a degree of collaborative work.

A person in this role is comfortable in an “all hands-on deck” environment, enjoy challenges, solving problems, is positive and is able to thrive in a fast-paced culture.

## Tasks

*   Manage our pool of Tour Guides and Ski Instructors: availabilities, booking, contracts, etc. 
*   Manage the bookings: Hotel, Restaurants, Trains, Entrance Fees, etc. 
*   Generate itineraries for clients.
*   Prices negotiation with our suppliers.
*   Create and upload offers for our clients.
*   Admin tasks (e.g. paying invoices, filing, etc.)
*   Handle Customer Requests and Customer Support via phone or email.
*   Working on shifts to cover weekends and holidays. Min coverage is two weekends a month.

## Requirements

*   Autonomous and highly organized.
*   Attention to details.
*   Proactively provide solutions to optimise and streamline processes.
*   Natural Problem solver.
*   Nothing is impossible attitude.
*   3 to 5 years’ experience in Tourism.
*   Helpful / positive presence.
*   Strong organizational, analytical, and communication skills to translate problems into solutions and functional plans.
*   Strong written and verbal communication skills.
*   German and excellent English. Other languages would be considered as a plus.
*   If you are a skier or hiker will be considered a plus. 

To qualify for this position, candidates should either be Swiss citizens or possess the legal authorization to reside and work in Switzerland.

## Benefits

*   Contract duration: unlimited 100% position starting as soon as possible. 
*   Location: Lucerne, with the possibility to partially work remotely.
*   Be part of an exciting adventure and an interdisciplinary team with highly motivated people. 
*   Salary: competitive depending on candidate background and experience.
*   Opportunity to work in a small and friendly environment where everyone makes the difference. 
*   Opportunity to grow fast in a small and positive environment. 
*   Complete reimbursement of the SBB 'half-tax' travel pass, which includes comprehensive coverage of nationwide public transportation.
*   Access to discounted hotel bookings. 
*   Access to our Rigi company seasonal Pass. 
*   Seasonal office events. 
*   Opportunity to join our day and multi day trips.

If you are ready to take over this challenge, send your CV and motivation letter to [careers@my-mountains.com](mailto:careers@my-mountains.com).  

We look forward to receiving your application.

More about us: [https://mymountains.com/](https://mymountains.com/)

Employee

Entry level

<p>Do you absolutely love <strong>mountains</strong>? Are you an <strong>excellent planner</strong> with superior <strong>organizational skills</strong>? Do you have an <strong>excellent attention to details</strong> and love to <strong>execute ideas</strong>? Do you speak <strong>German and English</strong>? If your answers are yes, then join us!</p>
<p>As a Travel Operations Manager, your role will involve assisting our customers in exploring Switzerland by collaborating with our team to find, allocate, and manage budget-friendly and high-quality travel experiences for our clients.</p>
<p>There is also the opportunity to be creative. Not the primary focus of this role, but we are open to a degree of collaborative work.</p>
<p>A person in this role is comfortable in an “all hands-on deck” environment, enjoy challenges, solving problems, is positive and is able to thrive in a fast-paced culture.</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Manage our pool of Tour Guides and Ski Instructors: availabilities, booking, contracts, etc. </li>
<li>Manage the bookings: Hotel, Restaurants, Trains, Entrance Fees, etc. </li>
<li>Generate itineraries for clients.</li>
<li>Prices negotiation with our suppliers.</li>
<li>Create and upload offers for our clients.</li>
<li>Admin tasks (e.g. paying invoices, filing, etc.)</li>
<li>Handle Customer Requests and Customer Support via phone or email.</li>
<li>Working on shifts to cover weekends and holidays. Min coverage is two weekends a month.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>Autonomous and highly organized.</li>
<li>Attention to details.</li>
<li>Proactively provide solutions to optimise and streamline processes.</li>
<li>Natural Problem solver.</li>
<li>Nothing is impossible attitude.</li>
<li>3 to 5 years’ experience in Tourism.</li>
<li>Helpful / positive presence.</li>
<li>Strong organizational, analytical, and communication skills to translate problems into solutions and functional plans.</li>
<li>Strong written and verbal communication skills.</li>
<li>German and excellent English. Other languages would be considered as a plus.</li>
<li>If you are a skier or hiker will be considered a plus.</li>
</ul>
<p>To qualify for this position, candidates should either be Swiss citizens or possess the legal authorization to reside and work in Switzerland.</p>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Contract duration: unlimited 100% position starting as soon as possible. </li>
<li>Location: Lucerne, with the possibility to partially work remotely.</li>
<li>Be part of an exciting adventure and an interdisciplinary team with highly motivated people. </li>
<li>Salary: competitive depending on candidate background and experience.</li>
<li>Opportunity to work in a small and friendly environment where everyone makes the difference. </li>
<li>Opportunity to grow fast in a small and positive environment. </li>
<li>Complete reimbursement of the SBB &#39;half-tax&#39; travel pass, which includes comprehensive coverage of nationwide public transportation.</li>
<li>Access to discounted hotel bookings. </li>
<li>Access to our Rigi company seasonal Pass. </li>
<li>Seasonal office events. </li>
<li>Opportunity to join our day and multi day trips.</li>
</ul>
<p>If you are ready to take over this challenge, send your CV and motivation letter to <a target="_blank" rel="noopener nofollow" href="mailto:careers@my-mountains.com">careers@my-mountains.com</a>.  </p>
<p>We look forward to receiving your application.</p>
<p>More about us: <a target="_blank" rel="noopener nofollow" href="https://mymountains.com/">https://mymountains.com/</a></p>


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