Customer Support Dutch Speaking

Customer Support Specialist – Dutch Speaking
📍 Location: Valencia, Spain
💶 Competitive Salary + Accommodation Assistance + Exciting Career Opportunities!

Your Role

We’re looking for a passionate Dutch-speaking Customer Support Specialist to join a vibrant and innovative team in beautiful Valencia. If you're a great communicator who loves helping people and thrives in a positive, fast-paced environment, this is the perfect opportunity for you!

• Engage with customers via phone, email, chat, and social media channels.
• Deliver outstanding communication through empathy, active listening, and personalized service.
• Guide customers to the right solutions while ensuring a positive and memorable experience.
• Identify recurring issues and contribute to improving internal processes.
• Collaborate with your team while also being comfortable working independently.
• Maintain high levels of customer satisfaction and help foster long-term customer loyalty.

Experience

• Native-level Dutch speaker (C2), with fluent English (minimum B2).
• Previous experience in hospitality or customer-facing roles is a plus.
• Excellent communication and interpersonal skills with a strong sense of empathy.
• A team player who enjoys being part of a vibrant and supportive community.
• Able to adapt and remain flexible in a dynamic, fast-moving environment.
• Self-driven, proactive, and able to work independently.
• Tech-savvy and comfortable with Google Suite, MS Office, and CRM platforms.
• Passionate about delivering exceptional customer experiences.

• 💼 Salary: €1,600/month (13-month salary structure)
• 🏡 Accommodation support via two trusted housing partners
• 🕒 Working hours: Rotating shifts between 8AM–8PM, Monday to Sunday
• 🏥 Private health insurance
• 🍽 Free lunch at the office
• 🇪🇸 Spanish lessons
• 💪 Weekly bootcamp sessions
• 🍻 Friday drinks and social events
• 🤝 A fun, dynamic team with a supportive and friendly work culture

• Start your next adventure in sunny Valencia, working with an amazing team and building a rewarding career. Apply today and be part of something exciting!
• 🗓 Upcoming Start Dates: 11th August | 8th September | 6th October | 3rd November