Administrative Assistant

We are seeking a detail-oriented and proactive Administrative Assistant to efficiently manage vendor and client contracts, issue purchase orders, handle invoices, and support our data centre engineers. The ideal candidate will be adept at maintaining organized records, ensuring timely communication, and providing essential support to multiple departments.

Experience required: 2-4 years of experience.

Company Location : Kochi, Kerala .

Job type : On -Site.

• Candidates who can join immediately are preferred.
• Candidated from Kerala with Web Hosting experience are preferred.

Vendor Management:

• Manage and update vendor contracts in spread sheets and archive them in Drive.
• Issue purchase orders for all entities under the client.
• Handle vendor invoices from different entities and ensure they are sent to the correct departments.

Client Management:

• Manage and update client contracts in spread sheets and archive them in Drive.
• Address client queries via email or helpdesk system, providing timely and effective resolutions.
• Rectify invoices and issue credit notes as needed.
• Implement annual price increases for clients via email.
• Send pending invoice reminders to clients and update the Excel sheet with the report.
• Manually issue remote hand invoices for clients.

• Experience in WebHosting Industry is a plus with exposure to billing systems like HostBill, WHMCS etc.
• Proven experience as an administrative assistant role.
• Proficiency in Microsoft Office, especially Excel and Google Drive.
• Excellent organizational and multitasking skills.
• Strong communication skills, both written and verbal.
• Attention to detail and problem-solving skills.