Japanese Customer Support | Freelance | Remote | Part-Time

Coco Socks is an e-commerce company specializing in personalized socks for pet lovers. As we expand into the Japanese market, we are seeking a part-time customer support and social media management specialist. The ideal candidate will be a native Japanese speaker, fluent in English, and possess experience in customer support or social media management. This role requires approximately 2 hours per day and involves assisting customers in creating customized socks featuring their pets.

• Respond to customer inquiries in Japanese, providing timely and helpful assistance.
• Identify and reach out to potential influencers for collaboration opportunities.
• Enhance the overall wording and content on the website to ensure clarity and appeal to the Japanese market.

• Native Japanese speaker with fluency in English.
• Experience with social media management, particularly on Instagram.
• Available for approximately 2 hours per day on a freelance basis.
• Preferred: Experience in customer support and familiarity with Shopify.