Operations & Growth Associate

Reading, United Kingdom (hybrid)

Employee

Other

£32,000 to £35,000 / year

Salary: £32,000–£35,000
Location: Remote-first, with weekly catch up in one of our practices (currently Bristol or Reading) and occasional in-person catch-ups with the founders (Swindon / Gloucester area)

About the role

We’re looking for an exceptional early-career hire to join our fast-growing healthcare and subscription start up. This is a hands-on, high-variety role for someone who loves getting stuck in, figuring things out, and making things happen.

You’ll work closely with the co-founders and play a key role in keeping the business running smoothly as we grow. No two weeks will look the same — and that’s exactly the point.

If you’re organised, proactive, creative, and get a buzz from ticking things off a list and coming up with better ways to do them, you’ll thrive here. Nb. this role does not require you to be clinical.

About Luna The Dental Vets

We’re on a mission to improve the state of the dental health of our nation’s pets. We offer affordable, fixed price dental treatment at our state of the art practices, delivering our unique dental only model. Our support for pets doesn’t stop there, we have a unique DTC preventative dental health subscription, dental focussed retail products and a growing group of partnerships, all supporting our community of pet owners across the UK.

Tasks

What you’ll be doing

This is a true “Swiss army knife” role. Your responsibilities will include:

Community, events, brand collaborations and business partnerships
Helping plan and run community events and activations
Searching out and launching collaborations with brands and businesses aligned to our mission

Marketing & digital support

Supporting social media content to educate, inform and entertain. Building trust and reach across our platforms,
Making updates to the website and e-commerce pages,

Operations & fulfilment

Packing and fulfilling subscription boxes and online orders, ultimately creating a sustainable fulfillment process as we grow,
Supporting with small things that just need doing,eg. Ordering name badges and merchandise, sourcing suppliers and adhoc tasks,
Launching new initiatives
Supporting the rollout of new practices and services, (that might even involve grabbing a paintbrush!)
Helping turn ideas into reality, fast

General admin & problem-solving

Pitching in wherever needed to keep things moving
Admin and tasks that might not be the most exciting but need doing
Spotting inefficiencies, suggesting improvements and making it happen

Requirements

Who we’re looking for

You don’t need to have done all of this before — attitude matters more than experience.

You might be right for this role if you are:

A can-do, get-stuff-done person who doesn’t wait to be asked
You’ve worked in a fast paced start up space or demonstrated you have entrepreneurial spirit
Comfortable juggling lots of small projects at once
You can get through task and admin quickly and efficiently
Organised, reliable, and detail-oriented
Creative and curious, with ideas of your own
Excited by the pace and ambiguity of a growing startup
Self starter and excited to work alongside the co-founders

This role is ideal for someone early in their career who wants broad exposure, real responsibility, and the chance to grow alongside the business.