Customer Support and Onboarding Specialist

Hey there! Linqe, a cutting-edge Software Development company, is on the hunt for a proactive and dedicated Customer Support and Onboarding Specialist. You'll be an essential part of our team, providing top-notch service to our clients, helping them navigate and get comfortable with our system. We believe in open communication, continuous learning, and fostering a fun yet productive work environment. If you're all about solving problems, have a knack for technology, and love making customers happy, we can't wait to meet you. Join us and add your special touch to the exciting world of software development. Let's build incredible things together at Linqe!

• Assist customers in navigating our software and troubleshooting any issues they may encounter.

• Guide new customers through the onboarding process, ensuring they have a smooth transition to using our platform.

• Provide excellent customer service by responding to customer inquiries promptly and professionally.

• Collaborate with the development team to gather and communicate customer feedback for product improvement.

• Conduct training sessions to educate customers on how to effectively use our software and maximize its benefits.

• Excellent communication skills, both written and verbal

• Strong problem-solving abilities to provide timely and efficient customer support

• Experience in customer onboarding and training

• Ability to empathize and understand customer needs

• Familiarity with software development industry and terminology

• Remote Work (Work from anywhere in the World)
• Freelance Basis
• Flat Hierarchy
• No Facetime Culture

Join the Linqe team as a Customer Support and Onboarding Specialist! Help us build great software and assist our clients in their journey with Linqe.