IT Solution Manager (f/m/d)

About Us:

Light for the World is an international organization committed to building inclusive societies where people with disabilities have access to quality education, economic empowerment, and advocacy. Partnering with communities, governments, and other stakeholders, we drive sustainable change to empower individuals with disabilities to fully participate in all areas of life. Light for the World is an equal opportunity employer and welcomes applicants of diverse backgrounds to join our mission of creating a more inclusive world.

Place of Work: Austria, preferably Vienna

Employment Type: Full-time, permanent

Starting Date: January 2025

Salary: from EUR 50.000 annually (for 38h, full time) , market rates apply elsewhere

About the role:

We are seeking a skilled IT Solution Manager to lead the design, implementation, and optimization of our IT infrastructure and systems. In this role, you will oversee architecture strategy, manage the technical team, and ensure the alignment of IT systems with organizational objectives. If you have a passion for technology leadership and systems architecture, this position is for you.

• Design scalable, secure, and high-performance IT systems aligned with organizational needs and goals
• Manage IT support engineers and vendors to deliver end-to-end infrastructure solutions. Collaborate with the Change and Process Management Team as well as with Process owners to enable operational excellence
• Implement, evaluate, maintain, and upgrade IT hardware and software systems (e.g., servers, cloud platforms, networking)
• Ensure adherence to sector standards, data privacy laws, and cybersecurity best practices
• Stay updated on the latest technology trends and guide adoption of emerging technologies like cloud computing, AI, and automation. Act as a technical expert for assistive technology for persons with disabilities
• Oversee vendor relationships, manage contracts, and control IT budgets efficiently
• Set KPIs for system performance and regularly monitor uptime, availability, and security metrics

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred)
• 5-8 years of experience in IT management, with a focus on systems architecture,
• Proven experience in designing and implementing IT infrastructures
• In-depth understanding of system integration, networking, virtualization, and data center operations
• Hands-on experience with enterprise architecture frameworks. (Administration O365, SharePoint, MS Teams, Azure AD)
• Knowledge about compliance frameworks (GDPR, HIPAA) and security standards
• Excellent team management, communication, and project coordination abilities

This is your chance to drive meaningful change with an internationally recognized development organization, while expanding your professional skills and experience.

Join a motivated, diverse, and professional team committed to continuous growth and innovation. We value participatory leadership, where your ideas and expertise will shape our collective success.

Enjoy a competitive salary within the national NGO sector, complete with full social insurance and a range of additional benefits.

Benefit from flexible working hours and the option to work remotely, empowering you to balance professional and personal commitments.

Experience a warm, dynamic, and inclusive work environment where everyone’s contributions are valued, and collaboration is at the heart of our mission.

As IT Solution Manager, you will lead the design and optimization of innovative IT systems that drive organizational success. You will have the opportunity to shape IT strategy, lead impactful projects, and work with a talented team. If you’re ready to make a difference and lead the future of technology, this is the role for you!

Light for the World is an Equal Opportunity Employer that highly values diversity and inclusion in our organisation. We particularly welcome applications from candidates with disabilities.