Language Quality & AI Specialist (Europe - Fully Remote)

Language Inspired is a global language services provider with over 17 years of experience delivering high-quality localization solutions to international clients. We work at the intersection of language, technology, and quality, supporting both human-driven and AI-assisted language production.

We are currently looking for a Language Quality & AI Specialist to join our Language Talent team. In this role, you will own and operate language quality processes across projects and technologies, while working closely with the Global Head of Language Talent on quality strategy, frameworks, and continuous improvement initiatives.

As a Language Quality & AI Specialist, you will be responsible for the full language quality lifecycle across human and AI-assisted workflows, including:

• Evaluating linguistic quality using industry-established frameworks and standards (e.g. LISA, MQM, ISO 18587, ISO 17100, ISO 5060, including client-specific scorecards).
• Managing and assessing client and internal feedback cases, ensuring objective, consistent, and well-documented quality control decisions.
• Designing, maintaining, and improving validation and evaluation workflows across multiple TMS platforms and MT/AI engines.
• Supporting a risk-based quality approach by defining and applying quality tiers, costs based on content type, sensitivity, and business impact.
• Work closely with the Global Head of Language Talent to prepare structured quality analyses and feedback reports for linguists, internal stakeholders, and clients.
• Acting as a language quality point of reference for key clients by contributing to style guides, terminology bases, onboarding materials, and quality guidelines.
• Collaborating closely with the Client Solutions & Support team, as well as linguist teams, to align quality expectations, workflows, and improvement actions.
• Tracking and adhering to quality KPIs, identifying trends and root causes, and proposing data-driven improvements and AI-enabled workflows.

Essential:

• Fluency in English.
• Global language awareness and competency of i18n, l10n, g11n across cultures and markets. Strong understanding of linguistic principles and genuine curiosity about how languages function, including those not personally spoken.
• Linguistic education (Translation, Language or Linguistic studies).
• 3+ years of experience in a language quality ownership role in localization industry.
• Practical knowledge of language technology, MT and AI-assisted language production, including how to evaluate outputs and train systems for quality, risk mitigation, and fitness for purpose.
• Strong analytical, documentation, and communication skills.
• Proven ability to multitask and set priorities.
• High attention to detail, objectivity, and consistency in quality assessment.

Strong advantage:

• Additional languages.
• Experience working with multiple language platforms, MT engines, AI tools, and LLM data in a localization context.
• Exposure to risk-based or tiered quality models, depending on content type and business impact.
• Experience supporting diverse content types (technical, marketing, product, software).

• Remote-first workplace with freedom, trust & accountability.
• Work/life balance, supportive company culture.
• Best software & hardware.
• Real impact – shape quality processes and influence client success.
• A unique experience in a dynamic, multicultural environment and thriving, fast-paced industry.
• Competitive salary based on experience & expertise.
• Seriously great colleagues – we mean it!

This role is ideal for someone comfortable taking ownership and building structure where it does not yet exist. If you enjoy shaping how things work rather than simply following predefined or legacy processes, this role is for you.

You will help improve, test, and document language quality practices across human and AI-assisted workflows at Language Inspired, working closely with the Global Head of Language Talent and cross-functional teams.

If you are proactive and motivated by creating clarity and impact in a fast-evolving environment, we would love to hear from you.

Our hiring process typically includes an initial interview, a practical discussion around real-case scenarios, and a final conversation with relevant stakeholders.

When applying, we invite you to share why you see yourself as a strong fit for this role, how you can demonstrate the required skills and experience, and what your contribution to the role would look like in practice.

Apply now and be part of shaping the future of language quality at Language Inspired!