Czech Customer Service (Relocation for Lisbon)

At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities. Acting as our clients' trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles.

Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, digital solutions, back-office and content moderation.

• Provide excellent customer service through various communication channels (phone, email, chat).
• Resolve customer inquiries and issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction.
• Ensure compliance with internal processes and procedures.
• Assist with customer feedback and help improve service quality.

• Native or fluent in Czech (written and spoken).
• Previous experience in customer service is an advantage but not mandatory.
• A positive and proactive attitude, Strong communication, listening and problem-solving skills.
• Ability to work both independently and as part of a team.
• Independence in the use of computer equipment.
• Flexibility to work rotating shifts if required.

Employment Contract: Secure, full-time contract with a reputable global.

Insurance: Comprehensive health coverage to keep you at your best.

Relocation Package: Enjoy a hassle-free move with travel, accommodation, and all relocation expenses fully covered.

Additional Perks: Access to other amazing company benefits, including employee discounts, wellness programs, and career development opportunities.