Product Operations Specialist

Are you looking to be part of an early-stage venture and have proven experience in web3 content creation?

Location: Remote. Your team is based in Europe and Asia.

Working Language: English

About the project

Klink is a leading customer acquisition marketplace. The platform provides a unique opportunity for its users to earn rewards starting from $0 of personal investment and has already partnered with some of the leading companies in web2 & web3 spaces, including Binance, Uber, Amazon Prime and Coinbase.

The company is backed by top-tier VCs in the US & Asia.

We are looking for a Product Operations Specialist to join our team at Klink! As a key member of our Quest-to-Earn platform, you will work at the intersection of product, operations, and growth, ensuring smooth execution of offers, improving our research processes, and leveraging AI tools to enhance efficiency.

This role requires a mix of technical and analytical skills along with a strong product vision to drive user engagement and platform success. If you're comfortable working cross-functionally, exploring new technologies, and automating research processes, we’d love to hear from you!

What You’ll Do

Offer Searching & Competitive Analysis

• Explore competitor platforms, analyze offers across different regions, and identify relevant opportunities for our user base.
• Automate research processes and extract insights using AI tools.
• Analyze competitor features and contribute to product development by sharing insights with stakeholders.

Offerwall Set-up & Maintenance

• Set up offers and promotions, ensuring technical and non-technical updates are aligned across departments.
• Work closely with QA to test live offers, ensuring seamless UI and payout accuracy.

User Behavior & Data Analysis

• Analyze user behavior to identify patterns and optimize user experience.
• Write SQL queries to generate custom reports and insights.
• Utilize analytics tools to monitor key performance indicators (KPIs) and share insights with technical and marketing teams.

Customer Support & Documentation

• Provide structured information to the customer support team regarding offer rules, payouts, and platform operations.

We do not focus on the time you have spent sitting in the lecture halls of this world but we want to understand what makes you feel comfortable, extraordinarily motivated and suitable to take over this position. We are looking for a team member who feels comfortable working remotely and in English in an international environment with a self-driven “Get stuff done” mindset.

What we are looking for:

• Strong communication and cross-functional collaboration skills.
• Technical proficiency, with the ability to write SQL queries and analyze data.
• Experience using AI tools and a willingness to explore new technologies.
• Ability to research and identify trends across different online communities (Reddit, Twitter, Discord).
• Familiarity with competitor analysis and strategic decision-making.
• Strong problem-solving mindset and ability to work in a fast-paced, remote environment.

• Join at an early stage and be involved in decisions that shape the company’s future and the opportunity to build your own success story
• You will have a lot of autonomy and freedom in your role to innovate, test and fail
• Take a trip with an international team of highly skilled individuals who will always support you on this journey

If you want to know more about this opportunity please complete this application with your most recent work profile and we will get back to you ASAP.

We are excited to meet you!