juniqe

Consumer Goods Rental

51-200

Germany

YOUR CHALLENGE
--------------



* Moderate our social media community to engage with the JUNIQE brand on Instagram, Facebook, Twitter and Whatsapp
* Take care of customer service inquiries in our social media channels in a funny, witty and engaging way
* Putting a smile on our customers’ faces with every interaction by charming them with your wit and creativity: no empty platitudes or protocols
* Build and shape brand awareness through social media interactions with our customers
* Being proactive and full of ideas: optimising existing processes with a go-getter attitude
* Offering creative suggestions for continuous improvement within the team
* Being the link between customer service and all other departments


ABOUT YOU
---------



* Funny, witty, creative, fun-loving and proactive
* Ready to revolutionise customer service
* Ideally, previous work experience in customer service
* Stress-resistant and resilient, very empathetic
* Able to leave your ego at the door to put the customers first
* Quick thinker and problem solver
* Able to get your own work done while being a team player at the same time
* Excellent German skills on a native speaker level and very good English skills; another foreign language is a big plus


MORE THAN A JOB
---------------


Our renovated factory-floor office is flooded with light, filled with plants, and sits on the border of Mitte and Kreuzberg—just a stone’s throw away from the river Spree and Markthalle Neun. We have an open feedback culture with biannual appraisals while offering internal training and workshops for personal and professional development. Due to the ongoing Corona situation, we are currently working remotely, but with lots of engagement between teams—for work and fun—and we are doing as much as we can to support our colleagues as the situation develops.  
  
Our international team is made up of 27 nationalities and proudly boasts two dogs—English is our lingua franca, but you’ll hear lots of languages (and the odd woof) around the office. Our kitchen sports a fridge stocked with beer and wine for after-work wind-down time and random moments of celebration. In addition to enjoying a 30% discount on all JUNIQE art, our employees also benefit from a range of partnerships including reduced membership at the Urban Sports Club.  
  
Did this speak to you? Send a cover letter including your desired starting date and salary indication, along with your CV.  
  
*For some icing on top of your application, tell us what makes you stand out from the rest in 140 characters or less!


Employee

<h2 id="your-challenge">YOUR CHALLENGE</h2>
<ul>
<li>Moderate our social media community to engage with the JUNIQE brand on Instagram, Facebook, Twitter and Whatsapp</li>
<li>Take care of customer service inquiries in our social media channels in a funny, witty and engaging way</li>
<li>Putting a smile on our customers’ faces with every interaction by charming them with your wit and creativity: no empty platitudes or protocols</li>
<li>Build and shape brand awareness through social media interactions with our customers</li>
<li>Being proactive and full of ideas: optimising existing processes with a go-getter attitude</li>
<li>Offering creative suggestions for continuous improvement within the team</li>
<li>Being the link between customer service and all other departments</li>
</ul>
<h2 id="about-you">ABOUT YOU</h2>
<ul>
<li>Funny, witty, creative, fun-loving and proactive</li>
<li>Ready to revolutionise customer service</li>
<li>Ideally, previous work experience in customer service</li>
<li>Stress-resistant and resilient, very empathetic</li>
<li>Able to leave your ego at the door to put the customers first</li>
<li>Quick thinker and problem solver</li>
<li>Able to get your own work done while being a team player at the same time</li>
<li>Excellent German skills on a native speaker level and very good English skills; another foreign language is a big plus</li>
</ul>
<h2 id="more-than-a-job">MORE THAN A JOB</h2>
<p>Our renovated factory-floor office is flooded with light, filled with plants, and sits on the border of Mitte and Kreuzberg—just a stone’s throw away from the river Spree and Markthalle Neun. We have an open feedback culture with biannual appraisals while offering internal training and workshops for personal and professional development. Due to the ongoing Corona situation, we are currently working remotely, but with lots of engagement between teams—for work and fun—and we are doing as much as we can to support our colleagues as the situation develops.  </p>
<p>Our international team is made up of 27 nationalities and proudly boasts two dogs—English is our lingua franca, but you’ll hear lots of languages (and the odd woof) around the office. Our kitchen sports a fridge stocked with beer and wine for after-work wind-down time and random moments of celebration. In addition to enjoying a 30% discount on all JUNIQE art, our employees also benefit from a range of partnerships including reduced membership at the Urban Sports Club.  </p>
<p>Did this speak to you? Send a cover letter including your desired starting date and salary indication, along with your CV.  </p>
<p>*For some icing on top of your application, tell us what makes you stand out from the rest in 140 characters or less!</p>


Social Media Manager Customer Service DACH  m/f/d (Berlin, full-time)

juniqe logo

Google {privacyLink} and {termsLink} apply.

Benefits

Media

We don't have any open positions at the moment

No available jobs

Offices

Open positions

Values

Videos

Do you have a question?

Spontaneous Application

We’ll send a link to this job to your email.

No time? Just apply later

We are reviewing your account. Once our managers approve it, candidates will be able to apply for this job.

Changes are not visible until you publish your job.

This is a preview of your job ad.

Interested?

The job {jobTitle} was archived or the deadline has passed.

This job is no longer available

Recruiting Team

Our other open positions

We no longer accept spontaneous applications

Are you a talented professional seeking your next career adventure? At {companyName}, we appreciate proactive individuals who can bring a fresh perspective to our team.

While we may not have an immediate job opening that precisely matches your needs, your distinctive experiences and talents might be an excellent fit for us in the future.

To submit your spontaneous application, please use the application form on the right to upload your CV and cover letter. Ensure that you mention your desired position in the cover letter.

Rest assured, our dedicated recruiting team will reach out to you once they identify a role that aligns perfectly with your skills and aspirations.

How to apply

Looking for a job at {companyName}? JOIN works directly with {companyName} to bring you all their open positions. Apply now with JOIN.com.

Jobs at {companyName}. Browse all open positions and become part of our team! Open positions: {jobsCount}

Jobs at {companyName}. Browse our open jobs and join us! We currently have {jobsCount} available jobs. Step up your career and apply today!

Jobs at {companyName}. Browse all our open positions and become part of our team! We have currently {jobsCount} jobs available. Apply today to join us!

Jobs at {companyName}. Browse all open positions and become part of our team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all our open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Browse all our open positions and become part of our team! We are looking for {jobsCount} additions to our company. Take the next step in your career and apply today!

No suitable positions available at {companyName}? Don't wait! Submit a spontaneous job application today and unlock your career possibilities tomorrow.