Technology, Information and Internet

Helpling GmbH & Co. KG

51-200

Full-time (permanent)

Germany

## YOUR IMPACT - YOUR ROLE

We are currently looking for an ambitious and detailed Chief of Staff (m/f/x) to drive our global B2C business forward. This is a highly strategic role that will give top candidates the chance to directly impact the success of the company and to cement our leadership position in our core markets.

As our Chief of Staff, you tackle the challenges of scaling up our global B2C business and strategically planning its expansion. You will be placed in a team of motivated and talented A-players who are currently driving our business forward. This is a unique opportunity to be a part of lean and ambitious team.  

​In detail you will work ​in the following areas:  

__Project Management__  

* Lead strategic projects from ideation to maturity - with the objective of improving operational excellence, customer satisfaction and customer acquisition across our core markets
* Facilitate and manage cross-functional collaboration, rethinking the metrics we use to define success, managing agendas / memos / post-meeting action items

__Internal Communications__  

* Develop the process for B2C communication to internal stakeholders
* Draft written communication and oversee company-wide B2C events

__Performance Monitoring__  

* Act as a consultant on matters of team effectiveness, performance management and workflow efficiency
* Provide support in planning and monitoring quarterly OKRs

__Business Analysis__  

* Compile & analyse internal and external data to support high-level decision-making

## WHAT YOU NEED TO SUCCEED

* You are a detail-oriented person and have 1 - 3 years work experience, ideally in a chief of staff, commercial or operations role, with proven experience in service management and delivery
* You you are an exceptional project manager and you are keen on working in a fast moving/high-performance environment
* You have strong written and verbal communication and relationship building skills at all levels - from senior executives to individual contributors
* You have an analytical and structured way of working, logical thinking skills and you are able to obtain fast solutions while working independently
* You have a proven track record of getting things done: you have a hands on mentality and can prioritize your tasks effectively
* You are a highly energetic, self-motivated and results driven person
* Being fluent in both __English and German__ is a must
* You are willing to travel

## WHAT YOU CAN EXPECT FROM US

* We base our business and collaboration on trust, passion, simplicity, teamwork & the chance to explore
* In line with our values, you will always have the opportunity to develop yourself and together with the team, work on your ideas, choose projects independently and test concepts
* We guarantee a high learning curve, interesting tasks and a lot of responsibility from day one
* Our local team consists of more than 26 nations allowing for a multicultural environment with different perspectives and professional exchange and tolerance. As it is likely for a start-up we believe on flat hierarchies and fast decision-making processes

Additionally to our online yoga class, daily fresh fruit, free drinks and coffee, multiple and regularly changing after-work activities such as Art or PokerNights, annual health challenges, quarterly themed company breakfasts or open-air drinks, we offer you..  

* a mobile office policy that combines both worlds of focused work from home or for socializing in the office.
* the flexibility to work from abroad for a limited time, if desired.
* an Onboarding that can be arranged freely according to your preferences in the home office or on-site in the office.
* regular employee and pulse surveys to measure your satisfaction for our continuous improvement

## APPLY NOW

We are looking for a self-starter and independent thinker with exceptional analytical and communication skills, who is ready to make a difference! ​If this soulds like you, apply now and we can tell you more!__

Employee

Professional / Experienced

<h2 id="your-impact---your-role">YOUR IMPACT - YOUR ROLE</h2>
<p>We are currently looking for an ambitious and detailed Chief of Staff (m/f/x) to drive our global B2C business forward. This is a highly strategic role that will give top candidates the chance to directly impact the success of the company and to cement our leadership position in our core markets.</p>
<p>As our Chief of Staff, you tackle the challenges of scaling up our global B2C business and strategically planning its expansion. You will be placed in a team of motivated and talented A-players who are currently driving our business forward. This is a unique opportunity to be a part of lean and ambitious team.  </p>
<p>​In detail you will work ​in the following areas:  </p>
<p><strong>Project Management</strong>  </p>
<ul>
<li>Lead strategic projects from ideation to maturity - with the objective of improving operational excellence, customer satisfaction and customer acquisition across our core markets</li>
<li>Facilitate and manage cross-functional collaboration, rethinking the metrics we use to define success, managing agendas / memos / post-meeting action items</li>
</ul>
<p><strong>Internal Communications</strong>  </p>
<ul>
<li>Develop the process for B2C communication to internal stakeholders</li>
<li>Draft written communication and oversee company-wide B2C events</li>
</ul>
<p><strong>Performance Monitoring</strong>  </p>
<ul>
<li>Act as a consultant on matters of team effectiveness, performance management and workflow efficiency</li>
<li>Provide support in planning and monitoring quarterly OKRs</li>
</ul>
<p><strong>Business Analysis</strong>  </p>
<ul>
<li>Compile &amp; analyse internal and external data to support high-level decision-making</li>
</ul>
<h2 id="what-you-need-to-succeed">WHAT YOU NEED TO SUCCEED</h2>
<ul>
<li>You are a detail-oriented person and have 1 - 3 years work experience, ideally in a chief of staff, commercial or operations role, with proven experience in service management and delivery</li>
<li>You you are an exceptional project manager and you are keen on working in a fast moving/high-performance environment</li>
<li>You have strong written and verbal communication and relationship building skills at all levels - from senior executives to individual contributors</li>
<li>You have an analytical and structured way of working, logical thinking skills and you are able to obtain fast solutions while working independently</li>
<li>You have a proven track record of getting things done: you have a hands on mentality and can prioritize your tasks effectively</li>
<li>You are a highly energetic, self-motivated and results driven person</li>
<li>Being fluent in both <strong>English and German</strong> is a must</li>
<li>You are willing to travel</li>
</ul>
<h2 id="what-you-can-expect-from-us">WHAT YOU CAN EXPECT FROM US</h2>
<ul>
<li>We base our business and collaboration on trust, passion, simplicity, teamwork &amp; the chance to explore</li>
<li>In line with our values, you will always have the opportunity to develop yourself and together with the team, work on your ideas, choose projects independently and test concepts</li>
<li>We guarantee a high learning curve, interesting tasks and a lot of responsibility from day one</li>
<li>Our local team consists of more than 26 nations allowing for a multicultural environment with different perspectives and professional exchange and tolerance. As it is likely for a start-up we believe on flat hierarchies and fast decision-making processes</li>
</ul>
<p>Additionally to our online yoga class, daily fresh fruit, free drinks and coffee, multiple and regularly changing after-work activities such as Art or PokerNights, annual health challenges, quarterly themed company breakfasts or open-air drinks, we offer you..  </p>
<ul>
<li>a mobile office policy that combines both worlds of focused work from home or for socializing in the office.</li>
<li>the flexibility to work from abroad for a limited time, if desired.</li>
<li>an Onboarding that can be arranged freely according to your preferences in the home office or on-site in the office.</li>
<li>regular employee and pulse surveys to measure your satisfaction for our continuous improvement</li>
</ul>
<h2 id="apply-now">APPLY NOW</h2>
<p>We are looking for a self-starter and independent thinker with exceptional analytical and communication skills, who is ready to make a difference! ​If this soulds like you, apply now and we can tell you more!__</p>


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