Technology, Information and Internet

Helpling GmbH & Co. KG

51-200

Singapore

## YOUR IMPACT - YOUR ROLE

Helpling Singapore is the No.1 on-demand app for Home Cleaning and Elderly Care services in Singapore. Known for delivering high-quality services at affordable rates, Helpling Singapore is widely regarded as the category leader in the market. We serve over 15,000 households a month and have teams spread across Singapore, Malaysia, Philippines and Myanmar. 

As a General Manager at Helpling Singapore (all genders), you will play a pivotal role in shaping the growth and success of our Clean or Care category. You will provide strategic leadership, oversee the entire category P&L, and drive initiatives to grow revenue and local EBITDA. 

The ideal candidate should have a proven track record of P&L management, operations management and team leadership in Tier-1 consumer tech companies. 

About your tasks:

## Leadership

* Define and communicate the category vision and mission, aligning with the company's overall goals.
* Build, lead, and coach a high-performing team to achieve the KPI targets.
* Ensure clear communication of category strategy and action plans to all stakeholders.
* Engage with local regulatory and political stakeholders within the home services ecosystem.
* Foster strategic partnerships and business opportunities to accelerate category growth.

## Strategy and Planning:

* Manage the entire category P&L, taking ultimate responsibility for financial performance of the category.
* Develop and execute the category growth strategy to achieve revenue and EBITDA targets (+50% yoy growth respectively).
* Define category positioning, target audience, and ideal customer and partner experience.

## Execution:

* Work with the local marketing team to drive new customer acquisition
* Define the team structure required to achieve category growth targets.
* Develop targets, processes, and operating cadences for improvements in customer happiness and partner success
* Collaborate with the Tech and Product teams to address platform and internal workflow needs.

## WHAT YOU NEED TO SUCCEED

* \>3 years of experience in P&L management, operations management and team leadership in a Tier-1 consumer tech company.
* Strong analytical and business acumen, with a track record of getting things done. Action-biased with the capability to prioritize effectively and efficiently.
* Strong work ethic with excellent communication and interpersonal skills.
* Demonstrated experience in building and managing high-performing teams in a cross-cultural environment.
* Business proficiency in English.
* Ability to work independently while maintaining strong relations with other offices.

## APPLY NOW

This is a highly strategic role that will give top candidates the chance to directly impact the success of the company and to secure our market-leading position. 

Does that sound like you? Then apply now and send us your application documents including your possible start date and salary expectations.   
  
**We look forward to getting to know you!**

Employee

Professional / Experienced

<h2 id="your-impact---your-role">YOUR IMPACT - YOUR ROLE</h2>
<p>Helpling Singapore is the No.1 on-demand app for Home Cleaning and Elderly Care services in Singapore. Known for delivering high-quality services at affordable rates, Helpling Singapore is widely regarded as the category leader in the market. We serve over 15,000 households a month and have teams spread across Singapore, Malaysia, Philippines and Myanmar. </p>
<p>As a General Manager at Helpling Singapore (all genders), you will play a pivotal role in shaping the growth and success of our Clean or Care category. You will provide strategic leadership, oversee the entire category P&amp;L, and drive initiatives to grow revenue and local EBITDA. </p>
<p>The ideal candidate should have a proven track record of P&amp;L management, operations management and team leadership in Tier-1 consumer tech companies. </p>
<p>About your tasks:</p>
<h2 id="leadership">Leadership</h2>
<ul>
<li>Define and communicate the category vision and mission, aligning with the company&#39;s overall goals.</li>
<li>Build, lead, and coach a high-performing team to achieve the KPI targets.</li>
<li>Ensure clear communication of category strategy and action plans to all stakeholders.</li>
<li>Engage with local regulatory and political stakeholders within the home services ecosystem.</li>
<li>Foster strategic partnerships and business opportunities to accelerate category growth.</li>
</ul>
<h2 id="strategy-and-planning">Strategy and Planning:</h2>
<ul>
<li>Manage the entire category P&amp;L, taking ultimate responsibility for financial performance of the category.</li>
<li>Develop and execute the category growth strategy to achieve revenue and EBITDA targets (+50% yoy growth respectively).</li>
<li>Define category positioning, target audience, and ideal customer and partner experience.</li>
</ul>
<h2 id="execution">Execution:</h2>
<ul>
<li>Work with the local marketing team to drive new customer acquisition</li>
<li>Define the team structure required to achieve category growth targets.</li>
<li>Develop targets, processes, and operating cadences for improvements in customer happiness and partner success</li>
<li>Collaborate with the Tech and Product teams to address platform and internal workflow needs.</li>
</ul>
<h2 id="what-you-need-to-succeed">WHAT YOU NEED TO SUCCEED</h2>
<ul>
<li>&gt;3 years of experience in P&amp;L management, operations management and team leadership in a Tier-1 consumer tech company.</li>
<li>Strong analytical and business acumen, with a track record of getting things done. Action-biased with the capability to prioritize effectively and efficiently.</li>
<li>Strong work ethic with excellent communication and interpersonal skills.</li>
<li>Demonstrated experience in building and managing high-performing teams in a cross-cultural environment.</li>
<li>Business proficiency in English.</li>
<li>Ability to work independently while maintaining strong relations with other offices.</li>
</ul>
<h2 id="apply-now">APPLY NOW</h2>
<p>This is a highly strategic role that will give top candidates the chance to directly impact the success of the company and to secure our market-leading position. </p>
<p>Does that sound like you? Then apply now and send us your application documents including your possible start date and salary expectations.   </p>
<p><strong>We look forward to getting to know you!</strong></p>


General Manager - Singapore (all genders)

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