Motor Vehicle Manufacturing

GOWAGO AG

11-50

Switzerland

At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next generation of car ownership. Our office in Zürich, Switzerland, is always buzzing with ideas on how to improve our customers' experience and innovate the industry.

We are currently seeking for a Mobility Advisor - Customer Success and Fleet to join our team. This position offers a unique opportunity to enhance the mobility of Gowago customers by advising them in the journey on the road. At Gowago, you’ll be part of a team focused on delivering exceptional service, while ensuring that our customers’ needs are met with efficiency and care.

Join us and be a part of the exciting journey as we reshape the future of car ownership.

**Location: Downtown Zurich**  
**Job Type: Fulltime**  
**Availability: 80-100%**

## Tasks

*   Analyze and resolve customer issues related to our complex products and services, ensuring clear communication.
*   Document all customer interactions in our CRM system, ensuring all relevant details are recorded accurately.
*   Onboard customers to our on the road experience and help them have the best journey with their car.
*   Collaborate with different stakeholders, to ensure efficient case solving.

## Requirements

*   German mother tongue (Essential)
*   Fluent in English (Required)
*   Available for 80-100%.
*   Strong communication skills.
*   Ability to manage multiple tasks and prioritize customer needs.
*   Self-motivated, dedicated, and able to work independently in a fast-paced, start-up environment.

Good to Have:

*   Conversational French (Preferred)
*   CRM experience (Preferred)
*   Knowledge of car ownership and a passion for cars.

## Benefits

*   A collaborative, start-up atmosphere with supportive colleagues.
*   Opportunity to gain hands-on experience in customer escalations and CRM use.
*   The opportunity to develop your career in customer success and collaborate on projects.
*   Exposure to a diverse and dynamic work environment.
*   A central location in downtown Zurich with hybrid working arrangements.

Help us make people move with a smile!

Employee

Entry level

<p>At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next generation of car ownership. Our office in Zürich, Switzerland, is always buzzing with ideas on how to improve our customers&#39; experience and innovate the industry.</p>
<p>We are currently seeking for a Mobility Advisor - Customer Success and Fleet to join our team. This position offers a unique opportunity to enhance the mobility of Gowago customers by advising them in the journey on the road. At Gowago, you’ll be part of a team focused on delivering exceptional service, while ensuring that our customers’ needs are met with efficiency and care.</p>
<p>Join us and be a part of the exciting journey as we reshape the future of car ownership.</p>
<p><strong>Location: Downtown Zurich</strong><br><strong>Job Type: Fulltime</strong><br><strong>Availability: 80-100%</strong></p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Analyze and resolve customer issues related to our complex products and services, ensuring clear communication.</li>
<li>Document all customer interactions in our CRM system, ensuring all relevant details are recorded accurately.</li>
<li>Onboard customers to our on the road experience and help them have the best journey with their car.</li>
<li>Collaborate with different stakeholders, to ensure efficient case solving.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>German mother tongue (Essential)</li>
<li>Fluent in English (Required)</li>
<li>Available for 80-100%.</li>
<li>Strong communication skills.</li>
<li>Ability to manage multiple tasks and prioritize customer needs.</li>
<li>Self-motivated, dedicated, and able to work independently in a fast-paced, start-up environment.</li>
</ul>
<p>Good to Have:</p>
<ul>
<li>Conversational French (Preferred)</li>
<li>CRM experience (Preferred)</li>
<li>Knowledge of car ownership and a passion for cars.</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>A collaborative, start-up atmosphere with supportive colleagues.</li>
<li>Opportunity to gain hands-on experience in customer escalations and CRM use.</li>
<li>The opportunity to develop your career in customer success and collaborate on projects.</li>
<li>Exposure to a diverse and dynamic work environment.</li>
<li>A central location in downtown Zurich with hybrid working arrangements.</li>
</ul>
<p>Help us make people move with a smile!</p>


Mobility Advisor - Customer Success and Fleet (German-Speaking)

Internship

Customer Mobility Intern (French speakers)

Customer Mobility Intern (German speakers)

Sr. Performance Marketing Specialist

Carcodex logo

Google {privacyLink} and {termsLink} apply.

Benefits

Media

We don't have any open positions at the moment

No available jobs

Offices

Open positions

Values

Videos

Do you have a question?

Spontaneous Application

We’ll send a link to this job to your email.

No time? Just apply later

We are reviewing your account. Once our managers approve it, candidates will be able to apply for this job.

Changes are not visible until you publish your job.

This is a preview of your job ad.

Interested?

The job {jobTitle} was archived or the deadline has passed.

This job is no longer available

Recruiting Team

Our other open positions

We no longer accept spontaneous applications

Are you a talented professional seeking your next career adventure? At {companyName}, we appreciate proactive individuals who can bring a fresh perspective to our team.

While we may not have an immediate job opening that precisely matches your needs, your distinctive experiences and talents might be an excellent fit for us in the future.

To submit your spontaneous application, please use the application form on the right to upload your CV and cover letter. Ensure that you mention your desired position in the cover letter.

Rest assured, our dedicated recruiting team will reach out to you once they identify a role that aligns perfectly with your skills and aspirations.

How to apply

Looking for a job at {companyName}? JOIN works directly with {companyName} to bring you all their open positions. Apply now with JOIN.com.

Jobs at {companyName}. Browse all open positions and become part of our team! Open positions: {jobsCount}

Jobs at {companyName}. Browse our open jobs and join us! We currently have {jobsCount} available jobs. Step up your career and apply today!

Jobs at {companyName}. Browse all our open positions and become part of our team! We have currently {jobsCount} jobs available. Apply today to join us!

Jobs at {companyName}. Browse all open positions and become part of our team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all our open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Browse all our open positions and become part of our team! We are looking for {jobsCount} additions to our company. Take the next step in your career and apply today!

No suitable positions available at {companyName}? Don't wait! Submit a spontaneous job application today and unlock your career possibilities tomorrow.