Motor Vehicle Manufacturing

GOWAGO AG

11-50

Switzerland

At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next generation of car ownership. Our office in Zürich, Switzerland, is always buzzing with ideas on how to improve our customers' experience and innovate the industry.

We are currently seeking a **Customer Success Intern** to join our team. This internship offers a unique opportunity for a student or young professional to gain hands-on experience in customer service operations, within a fast-paced and dynamic environment. At Gowago, you’ll be part of a team focused on delivering exceptional service while ensuring that our customers’ needs are met with efficiency and care.

Join us and be a part of the exciting journey as we reshape the future of car ownership.

## Tasks

*   Respond to customer inquiries via email and phone, ensuring timely and effective solutions.
*   Assist customers with understanding our products and services, addressing their specific needs.
*   Maintain accurate records in our CRM system, documenting customer interactions and issues.
*   Support the Customer Success team with various administrative tasks related to customer satisfaction.
*   Learn and adapt quickly to our products and services, as well as the contracts that bind them.

## Requirements

Requirements:

*   French mother tongue **(Essential)**
*   Fluent in English **(Required)**
*   Previous experience in direct customer contact (e.g., in gastronomy, hospitality, hotline, retail, etc.).
*   Available for 80-100% workload.
*   Strong communication skills and the ability to manage customer expectations.
*   Good note-taking skills, and attention to detail when documenting interactions in the CRM system.
*   Ability to work independently, show initiative, and remain proactive.
*   A positive attitude, energy, and willingness to embrace the start-up atmosphere.

Good to Have:

*   Conversational knowledge of German
*   Conversational knowledge of Italian
*   Previous experience working with CRM systems.
*   Knowledge of car ownership and enthusiasm for cars is a plus.

## Benefits

*   A 12-month internship opportunity with a fast-growing company.
*   A great learning environment where you can develop customer success skills.
*   Collaborative, start-up vibes and a supportive team.
*   Convenient location in downtown Zurich.
*   Gain valuable exposure to a wide range of customer-facing responsibilities.

If you’re looking for an opportunity to make a meaningful impact and grow your career in customer success, apply now!  
**To Apply:**  
Please send your CV and a brief cover letter outlining your experience and why you’re interested in this internship. We look forward to hearing from you!

Internship

Entry level

<p>At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next generation of car ownership. Our office in Zürich, Switzerland, is always buzzing with ideas on how to improve our customers&#39; experience and innovate the industry.</p>
<p>We are currently seeking a <strong>Customer Success Intern</strong> to join our team. This internship offers a unique opportunity for a student or young professional to gain hands-on experience in customer service operations, within a fast-paced and dynamic environment. At Gowago, you’ll be part of a team focused on delivering exceptional service while ensuring that our customers’ needs are met with efficiency and care.</p>
<p>Join us and be a part of the exciting journey as we reshape the future of car ownership.</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Respond to customer inquiries via email and phone, ensuring timely and effective solutions.</li>
<li>Assist customers with understanding our products and services, addressing their specific needs.</li>
<li>Maintain accurate records in our CRM system, documenting customer interactions and issues.</li>
<li>Support the Customer Success team with various administrative tasks related to customer satisfaction.</li>
<li>Learn and adapt quickly to our products and services, as well as the contracts that bind them.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<p>Requirements:</p>
<ul>
<li>French mother tongue <strong>(Essential)</strong></li>
<li>Fluent in English <strong>(Required)</strong></li>
<li>Previous experience in direct customer contact (e.g., in gastronomy, hospitality, hotline, retail, etc.).</li>
<li>Available for 80-100% workload.</li>
<li>Strong communication skills and the ability to manage customer expectations.</li>
<li>Good note-taking skills, and attention to detail when documenting interactions in the CRM system.</li>
<li>Ability to work independently, show initiative, and remain proactive.</li>
<li>A positive attitude, energy, and willingness to embrace the start-up atmosphere.</li>
</ul>
<p>Good to Have:</p>
<ul>
<li>Conversational knowledge of German</li>
<li>Conversational knowledge of Italian</li>
<li>Previous experience working with CRM systems.</li>
<li>Knowledge of car ownership and enthusiasm for cars is a plus.</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>A 12-month internship opportunity with a fast-growing company.</li>
<li>A great learning environment where you can develop customer success skills.</li>
<li>Collaborative, start-up vibes and a supportive team.</li>
<li>Convenient location in downtown Zurich.</li>
<li>Gain valuable exposure to a wide range of customer-facing responsibilities.</li>
</ul>
<p>If you’re looking for an opportunity to make a meaningful impact and grow your career in customer success, apply now!<br><strong>To Apply:</strong><br>Please send your CV and a brief cover letter outlining your experience and why you’re interested in this internship. We look forward to hearing from you!</p>


Customer Success Intern (French-Speaking)

Customer Mobility Intern (German speakers)

Employee

Remarketing Specialist & B2B Account Executive

Sr. Performance Marketing Specialist

Carcodex logo

Google {privacyLink} and {termsLink} apply.

Benefits

Media

We don't have any open positions at the moment

No available jobs

Offices

Open positions

Values

Videos

Do you have a question?

Spontaneous Application

We’ll send a link to this job to your email.

No time? Just apply later

We are reviewing your account. Once our managers approve it, candidates will be able to apply for this job.

Changes are not visible until you publish your job.

This is a preview of your job ad.

Interested?

The job {jobTitle} was archived or the deadline has passed.

This job is no longer available

Recruiting Team

Our other open positions

We no longer accept spontaneous applications

Are you a talented professional seeking your next career adventure? At {companyName}, we appreciate proactive individuals who can bring a fresh perspective to our team.

While we may not have an immediate job opening that precisely matches your needs, your distinctive experiences and talents might be an excellent fit for us in the future.

To submit your spontaneous application, please use the application form on the right to upload your CV and cover letter. Ensure that you mention your desired position in the cover letter.

Rest assured, our dedicated recruiting team will reach out to you once they identify a role that aligns perfectly with your skills and aspirations.

How to apply

Looking for a job at {companyName}? JOIN works directly with {companyName} to bring you all their open positions. Apply now with JOIN.com.

Jobs at {companyName}. Browse all open positions and become part of our team! Open positions: {jobsCount}

Jobs at {companyName}. Browse our open jobs and join us! We currently have {jobsCount} available jobs. Step up your career and apply today!

Jobs at {companyName}. Browse all our open positions and become part of our team! We have currently {jobsCount} jobs available. Apply today to join us!

Jobs at {companyName}. Browse all open positions and become part of our team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all our open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Browse all our open positions and become part of our team! We are looking for {jobsCount} additions to our company. Take the next step in your career and apply today!

No suitable positions available at {companyName}? Don't wait! Submit a spontaneous job application today and unlock your career possibilities tomorrow.