Marketing, Admin & Customer Service Role - Hybrid. £13.85ph | Maternity leave cover

Our Brands
Gailarde is a family-run business with a long-standing reputation for reliable service and innovation. Across our growing portfolio, we deliver everything from hotel-quality linens to student starter packs and creative gifting solutions.

UniKitOut is our student-focused platform, allowing students to pre-order essential move-in packs delivered directly to their university accommodation before arrival. This is the primary brand this role will support.

noah is our creative gifting brand, offering all-in-one craft kits ideal for anyone looking to relax, pick up a new skill, or send a thoughtful, hands-on gift.

Coze is our premium linen brand, providing beautifully designed bedding and bath products that combine everyday comfort with contract-grade durability.

Main Tasks:

• General Administration
• Social Media Management
• Marketing support
• Customer Service
• Order Processing

Due to Maternity leave, we’re looking to recruit a proactive and organised team member to support a wide range of marketing and administrative activities across our brands: UniKitOut, Coze, and noah.

Key Responsibilities:

• Social Media Support: Plan, schedule, and post content across multiple brand channels, including reel creation and caption writing.
• Partnership Support: Assist with communication and coordination for our University and Accommodation partners.
• E-Marketing Assistance: Compile and upload data lists, manage bounce-back and lead reports.
• Event Preparation: Support planning and logistics for key industry events such as ASRA and CUBO.
• General Administration: Provide admin support across departments as needed.
• Customer Service: Assist with handling enquiries and maintaining a high level of service.
• Reporting & Data: Distribute monthly commission reports & data.

Hours:

Mon-Thurs: 9.15am-5.30pm

Fri: 9.15am-4.00pm

This is a fast-paced and varied position..

Position Start Date:

1st July 2025

At least one year of experience in administration and marketing, or relevant qualification is preferred.

At Gailarde, we believe in building an environment for all team members to flourish in. This means having good work-life balance policies in place to help create room for everyone to use their time as effectively as possible while still hitting big goals together as a business. We don't believe in just 'doing and 'rushing' anything without a thorough plan in place; we prefer to rely on strategic thinking and intelligent project tools to help us to achieve great things collaboratively.

• Location: This is a hybrid position with 2 days remote & 3 days spent in our offices in Elstree, Borehamwood.
• Our team: We’re an energetic, sociable and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together and we learn from each other.

Salary Range: London Living Wage

No Agencies Please

Please submit your CV for review and let us know why you'd be perfect for the role - we can't wait to hear from you!