Partner Success Manager @Future Kitchens®

The digital Food Hall for Hungry Everyday Ppl:)

We’re not your average food company.
Future Kitchens® is a digital Food Hall built for hungry everyday people - home to brands like SmashClub®, TMRRW Bowls®, Pizza Project® & more.

Our mission? To reinvent how food delivery works by building delivery-only restaurant brands that people actually want to order from, and helping local kitchens thrive as part of our growing partner network.

We’re one of Switzerland’s fastest-growing food startups - and we’re just getting started.

As a Partner Success Manager, you’ll be the heartbeat of our restaurant partner network.

You take over once a new partner signs with Future Kitchens and make sure they’re set up for success - from onboarding to long-term growth.

In short: you make sure the kitchens cook, the systems run, and the partners thrive.

Your main responsibilities:

• Onboard new restaurant partners both technically (accounts, tools, systems) and on-site (trainings during real service hours)
• Teach the Future Kitchens System: how to prepare and deliver our brands at top quality
• Build strong relationships with your partner portfolio and be their go-to person for anything operational
• Upsell & expand: identify new brand opportunities within your partner network
• Quality assurance: visit partners, analyze performance, manage our Mystery Guest Program
• Drive improvement projects to make our partner experience better every week

You’re a motivated self-starter who enjoys working with people and solving problems in real time. You don’t mind getting your hands dirty - literally - if that’s what it takes to help a kitchen succeed.

Must-haves:

• Fluent in German (English is a plus)
• Based in or around Zurich
• Experience in kitchen operations, gastronomy, or hospitality
• Driver’s licence (on-site partner visits)
• Flexibility to work during restaurant service hours when needed

• Competitive salary
• Stock options for top perfomers
• Full support with work permit administration
• Discounts across all Future Kitchens® brands
• Workdays: Monday - Friday (with flexibility when on-site)
• Real ownership - shape how we grow our partner network

Why Future Kitchens?

Because we’re redefining how restaurants grow and how people experience delivery food. We build systems that empower local kitchens, scale food brands efficiently, and make great food more accessible - every single day.

If you’re ready to grow fast, think big, and make things happen, we’d love to meet you.

👉 Apply now and join us on our mission to make delivery food better.