Formlabs GmbH

Medical Equipment Manufacturing

501-1000

Germany

To reinvent an industry, you have to build the best team. __Join Formlabs__ if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, clinic, artist, and manufacturer.

Founded at MIT in 2011, and reaching double-unicorn status in 2021, Formlabs is one of the leading 3D printer manufacturers in the world. At our dynamically-growing team of 800+ people, we're building a company so diverse that we can tackle any challenge.

As a 3D Printer Field Service Technician and member of the Formlabs Services team, you'll resolve technical issues, investigate machine errors, and evaluate printer logs on and off-site. Onsite, you’ll perform visits to train and onboard new partners and customers, as well as repair and maintain their 3D printers. Offsite, you’ll assist Formlabs’ partners and customers with technical issues via email and phone. 

If this sounds like an exciting opportunity for you to use your technical expertise and you’re willing to travel to resolve 3D printer issues hands-on, join us as our __3D Printer Field Service Technician (w/m/d)!  

This is a remote position based from Munich or Munich area.__

__The Job:__

* Technically support our partners and customers in resolving issues with their 3D printers by email and phone
* Perform on-site 3D printer installations, on-boarding, training, repairs, and maintenance for partners and customers in the field
* Help partners deliver outstanding service to their customers
* Collaborate on solving technical issues with our global engineering team

__You:__

* Are fluent in German and English
* Have a degree or working experience in Mechatronics or a similar field
* Can quickly resolve technical issues, troubleshoot, test, and repair hardware
* Have a valid driving license
* Enjoy connecting with people and are a great listener
* Are comfortable and conscientious when speaking on the phone
* Can autonomously manage your time and workload
* Need to be able to prioritize the field visit according to business needs

__Bonus Skills:__

* Previous experience as a Field Service Technician
* Experience with Additive Manufacturing
* B2B service experience
* Passion for 3D printing and emerging technologies
* Experience in a fast-growing startup environment
* Salesforce

__Our Perks:__

* Share options in the company (we’re a Unicorn company, valued at over $2Bn!)
* An inclusive work environment with diverse, international, inspiring colleagues
* An exceptionally fast-growing company in a highly disruptive industry
* Development opportunities both in-house and off-site

__We build amazing things. Come join us!__

__Even if you don't check every box, but see yourself contributing, please apply.__ Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employee

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, clinic, artist, and manufacturer.
Founded at MIT in 2011, and reaching double-unicorn status in 2021, Formlabs is one of the leading 3D printer manufacturers in the world. At our dynamically-growing team of 800+ people, we&#39;re building a company so diverse that we can tackle any challenge.
As a 3D Printer Field Service Technician and member of the Formlabs Services team, you&#39;ll resolve technical issues, investigate machine errors, and evaluate printer logs on and off-site. Onsite, you’ll perform visits to train and onboard new partners and customers, as well as repair and maintain their 3D printers. Offsite, you’ll assist Formlabs’ partners and customers with technical issues via email and phone. 
If this sounds like an exciting opportunity for you to use your technical expertise and you’re willing to travel to resolve 3D printer issues hands-on, join us as our __3D Printer Field Service Technician (w/m/d)! 
This is a remote position based from Munich or Munich area.__
The Job:
<ul>
<li>Technically support our partners and customers in resolving issues with their 3D printers by email and phone</li>
<li>Perform on-site 3D printer installations, on-boarding, training, repairs, and maintenance for partners and customers in the field</li>
<li>Help partners deliver outstanding service to their customers</li>
<li>Collaborate on solving technical issues with our global engineering team</li>
</ul>
You:
<ul>
<li>Are fluent in German and English</li>
<li>Have a degree or working experience in Mechatronics or a similar field</li>
<li>Can quickly resolve technical issues, troubleshoot, test, and repair hardware</li>
<li>Have a valid driving license</li>
<li>Enjoy connecting with people and are a great listener</li>
<li>Are comfortable and conscientious when speaking on the phone</li>
<li>Can autonomously manage your time and workload</li>
<li>Need to be able to prioritize the field visit according to business needs</li>
</ul>
Bonus Skills:
<ul>
<li>Previous experience as a Field Service Technician</li>
<li>Experience with Additive Manufacturing</li>
<li>B2B service experience</li>
<li>Passion for 3D printing and emerging technologies</li>
<li>Experience in a fast-growing startup environment</li>
<li>Salesforce</li>
</ul>
Our Perks:
<ul>
<li>Share options in the company (we’re a Unicorn company, valued at over $2Bn!)</li>
<li>An inclusive work environment with diverse, international, inspiring colleagues</li>
<li>An exceptionally fast-growing company in a highly disruptive industry</li>
<li>Development opportunities both in-house and off-site</li>
</ul>
We build amazing things. Come join us!
Even if you don&#39;t check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Field Service Technician - German Speaking (w/m/d)

Formlabs GmbH logo

Google {privacyLink} and {termsLink} apply.

Benefits

Media

We don't have any open positions at the moment

No available jobs

Offices

Open positions

Values

Videos

Do you have a question?

Spontaneous Application

We’ll send a link to this job to your email.

No time? Just apply later

We are reviewing your account. Once our managers approve it, candidates will be able to apply for this job.

Changes are not visible until you publish your job.

This is a preview of your job ad.

Interested?

The job {jobTitle} was archived or the deadline has passed.

This job is no longer available

Recruiting Team

Our other open positions

We no longer accept spontaneous applications

Are you a talented professional seeking your next career adventure? At {companyName}, we appreciate proactive individuals who can bring a fresh perspective to our team.

While we may not have an immediate job opening that precisely matches your needs, your distinctive experiences and talents might be an excellent fit for us in the future.

To submit your spontaneous application, please use the application form on the right to upload your CV and cover letter. Ensure that you mention your desired position in the cover letter.

Rest assured, our dedicated recruiting team will reach out to you once they identify a role that aligns perfectly with your skills and aspirations.

How to apply

Looking for a job at {companyName}? JOIN works directly with {companyName} to bring you all their open positions. Apply now with JOIN.com.

Jobs at {companyName}. Browse all open positions and become part of our team! Open positions: {jobsCount}

Jobs at {companyName}. Browse our open jobs and join us! We currently have {jobsCount} available jobs. Step up your career and apply today!

Jobs at {companyName}. Browse all our open positions and become part of our team! We have currently {jobsCount} jobs available. Apply today to join us!

Jobs at {companyName}. Browse all open positions and become part of our team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Jobs at {companyName}. Browse all our open positions and become part of our growing team! We are currently looking for {jobsCount} additions to our company. Apply today!

Browse all our open positions and become part of our team! We are looking for {jobsCount} additions to our company. Take the next step in your career and apply today!

No suitable positions available at {companyName}? Don't wait! Submit a spontaneous job application today and unlock your career possibilities tomorrow.