FAIRMAR CONSULTING GmbH

Technology, Information and Internet

Fairmar GmbH

11-50

Germany

In order to strengthen our top-class team, we are looking for a Customer Service Agent (m/f/d) in a permanent position to support our client - an international institution in the heart of Munich - in various projects.

Fairmar Consulting is an agile, modern consulting company based in Darmstadt. Our focus is on IT consulting and service management. We serve customers in a wide range of industries and sizes.

## Tasks

For a renowned European institution in the heart of Munich, fairmar/infeurope is looking for a multilingual Customer Service Agent with strong communication skills.

## Requirements

*   Fluency in German and English (French would also be an advantage)
*   Preferably previous experience in customer care or hospitality
*   Passionate about customer care and ability to work in a dynamic customer service environment
*   Ability to pick things up quickly and wants to learn new things
*   Customer focused with experience of managing complex enquiries
*   Excellent communication skills
*   Organisational and problem solving skills
*   Team player who enjoys working in a cross-functional, diverse and international team

## Benefits

*   Outstanding reference in your CV of a renowned international organisation
*   Competitive salary and other benefits
*   Full time employment
*   German employment contract
*   Multicultural environment
*   3-6 months of on-the-job training in various areas
*   Location: proximity of 5 minutes walk from Hackerbrücke
*   Hybrid working after the training phase (3 days home office, minimum of 2 days at the client)

infeurope S.A./Fairmar GmbH is a consortium headquartered in Luxemburg and Darmstadt, predominantly offering communication and consulting services.

Employee

<p>In order to strengthen our top-class team, we are looking for a Customer Service Agent (m/f/d) in a permanent position to support our client - an international institution in the heart of Munich - in various projects.</p>
<p>Fairmar Consulting is an agile, modern consulting company based in Darmstadt. Our focus is on IT consulting and service management. We serve customers in a wide range of industries and sizes.</p>
<h2 id="tasks">Tasks</h2>
<p>For a renowned European institution in the heart of Munich, fairmar/infeurope is looking for a multilingual Customer Service Agent with strong communication skills.</p>
<h2 id="requirements">Requirements</h2>
<ul>
<li>Fluency in German and English (French would also be an advantage)</li>
<li>Preferably previous experience in customer care or hospitality</li>
<li>Passionate about customer care and ability to work in a dynamic customer service environment</li>
<li>Ability to pick things up quickly and wants to learn new things</li>
<li>Customer focused with experience of managing complex enquiries</li>
<li>Excellent communication skills</li>
<li>Organisational and problem solving skills</li>
<li>Team player who enjoys working in a cross-functional, diverse and international team</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Outstanding reference in your CV of a renowned international organisation</li>
<li>Competitive salary and other benefits</li>
<li>Full time employment</li>
<li>German employment contract</li>
<li>Multicultural environment</li>
<li>3-6 months of on-the-job training in various areas</li>
<li>Location: proximity of 5 minutes walk from Hackerbrücke</li>
<li>Hybrid working after the training phase (3 days home office, minimum of 2 days at the client)</li>
</ul>
<p>infeurope S.A./Fairmar GmbH is a consortium headquartered in Luxemburg and Darmstadt, predominantly offering communication and consulting services.</p>


Customer Support Agent (m/w/d), Munich

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