Technology, Information and Internet

Extropy

11-50

United States

Extropy Advisors is an advisory firm in the digital transformation arena founded in 2014. Our mission is to help organizations navigate successfully through the financial digital transformation journey, reach exceptional performance, and develop the processes and culture for long-term continuous improvement. Core to our business is strong reseller and professional services partnerships with carefully selected technology platforms and service providers. We are a certified women-owned small business that believes in empowering organizations of all sizes to transition into an automated, paperless environment to improve the efficiency and accuracy of workflows, while freeing-up valuable human resources from routine mundane tasks and reassigning them to focus on more strategic assignments through thoughtfully planned change management practices. 

Our Core Values 

**Commitment** Unwavering commitment to ensuring our customers’ success throughout their digital transformation journey, tailoring strategies for growth and excellence. 

**Ingenuity** Driving client success with creative solutions, staying at the forefront of digital finance through continuous learning and innovation. 

**Collaboration** Enhancing client outcomes by promoting internal collaboration, breaking down silos for a unified and effective digital transformation. 

**Leadership** Cultivating leadership in change management, supporting clients to effectively communicate and lead, and ensuring maximized results in the digital era.

## Tasks

About The Role 

As a Manager of Product and IT, you will lead our technology initiatives and software development efforts to support our clients’ digital transformation journey. Reporting to the Director of Digital Transformation and Client Success, you will be responsible for managing both product development and IT operations while working directly with customers to enhance existing products and develop new solutions. This role will be allocated approximately 80% to product Management and 20% to IT. 

Leadership & Team Management 

Lead, mentor, and manage a small team of software developers and support staff 

Conduct performance reviews, set development goals, and foster professional growth 

Recruit and onboard new technical team members as needed 

Hands-On Development 

Participate actively in coding, architecture, and design of new software solutions using Python, JSON, and other development tools. 

Review code and ensure development standards and best practices are followed 

Help evaluate and choose appropriate technologies, frameworks, and platforms 

Product Development Oversight 

Translate business needs into technical requirements in collaboration with stakeholders 

Create and manage development roadmaps and sprint plans using Agile methodology 

Oversee the full development lifecycle – from ideation to delivery and maintenance 

Develop web applications with integration to business applications 

Support & Maintenance 

Manage support processes for deployed software solutions (e.g., bug tracking, resolution, SLAs) 

Serve as an escalation point for critical issues 

Coordinate and prioritize support tickets alongside ongoing development work 

Infrastructure and ITES Management 

Manage and maintain the company’s IT infrastructure, including servers, networks, and security systems. 

IT Business Application owner - Asana, Hubspot, Microsoft, Open AI, AWS and other enterprise applications  

Develop and implement IT policies and procedures to ensure data security, compliance, and disaster recovery. 

Ensure all IT and ITES resources are optimized for business needs. 

Manage cloud-based infrastructure, including AWS, Azure, or Google Cloud Platform. 

Work with vendors to manage software licenses and renewals. 

Data Analytics and Reporting 

Establish data visualization tools and reporting to monitor key metrics. 

Generate reports to inform decision-making for software enhancements and IT operations. 

Project & Resource Management 

Prioritize competing development and support initiatives across multiple clients or internal needs 

Estimate resources, timelines, and budgets for projects using Asana 

Track progress and provide regular updates to leadership and stakeholders 

Quality & Compliance 

Ensure software meets high-quality, security, and reliability standards 

Implement and enforce testing protocols (unit testing, regression testing, etc.) 

Manage documentation for code, configuration, and user support materials 

Budget Management 

Oversee the budget for software tools, cloud services, and IT infrastructure. 

Track costs and provide recommendations for cost optimization. 

Collaboration & Communication 

Act as the primary liaison between consulting teams, clients, and the development team 

Work closely with sales, operations, and client delivery teams 

Work with customers to understand how existing products could be improved, or to scope functional requirements for new solutions 

Gather feedback and improve the software based on real-world use and input 

Represent the technology function in client and internal meetings 

Continuous Improvement 

Introduce new tools, technologies, and practices to improve team efficiency and product quality 

Stay up to date on software trends, especially those relevant to the consulting and SaaS industry 

Meet and exceed targets for client satisfaction and product quality

## Requirements

Requirements 

Bachelor’s degree or equivalent, or 5+ years of experience in product management and development 

5+ years of experience in software development and team management 

Strong experience with Python and JSON 

Experience with Agile development methodologies 

Proven experience managing software development teams and leading technical initiatives 

Industry experience in any of the following: Purchase to Pay, Order to Cash, Supplier Management, or related Finance functions 

Experience developing web applications with integration to business applications 

Ability to work directly with customers to understand requirements and provide technical solutions 

Advanced problem-solving skills and verbal and written communication skills 

Excellent collaboration and presentation abilities 

Experience with AI tools and technologies preferred 

Experience with AWS, help desk solutions, and other cloud technologies preferred 

Experience working with Asana is preferred, experience with project management software required

## Benefits

Benefits 

50%-75% employer-covered insurance premium 

Generous PTO policy 

Fully remote

Employee

Manager

Extropy Advisors is an advisory firm in the digital transformation arena founded in 2014. Our mission is to help organizations navigate successfully through the financial digital transformation journey, reach exceptional performance, and develop the processes and culture for long-term continuous improvement. Core to our business is strong reseller and professional services partnerships with carefully selected technology platforms and service providers. We are a certified women-owned small business that believes in empowering organizations of all sizes to transition into an automated, paperless environment to improve the efficiency and accuracy of workflows, while freeing-up valuable human resources from routine mundane tasks and reassigning them to focus on more strategic assignments through thoughtfully planned change management practices. 
Our Core Values 
Commitment Unwavering commitment to ensuring our customers’ success throughout their digital transformation journey, tailoring strategies for growth and excellence. 
Ingenuity Driving client success with creative solutions, staying at the forefront of digital finance through continuous learning and innovation. 
Collaboration Enhancing client outcomes by promoting internal collaboration, breaking down silos for a unified and effective digital transformation. 
Leadership Cultivating leadership in change management, supporting clients to effectively communicate and lead, and ensuring maximized results in the digital era.
<h2 id="tasks">Tasks</h2>
About The Role 
As a Manager of Product and IT, you will lead our technology initiatives and software development efforts to support our clients’ digital transformation journey. Reporting to the Director of Digital Transformation and Client Success, you will be responsible for managing both product development and IT operations while working directly with customers to enhance existing products and develop new solutions. This role will be allocated approximately 80% to product Management and 20% to IT. 
Leadership &amp; Team Management 
Lead, mentor, and manage a small team of software developers and support staff 
Conduct performance reviews, set development goals, and foster professional growth 
Recruit and onboard new technical team members as needed 
Hands-On Development 
Participate actively in coding, architecture, and design of new software solutions using Python, JSON, and other development tools. 
Review code and ensure development standards and best practices are followed 
Help evaluate and choose appropriate technologies, frameworks, and platforms 
Product Development Oversight 
Translate business needs into technical requirements in collaboration with stakeholders 
Create and manage development roadmaps and sprint plans using Agile methodology 
Oversee the full development lifecycle – from ideation to delivery and maintenance 
Develop web applications with integration to business applications 
Support &amp; Maintenance 
Manage support processes for deployed software solutions (e.g., bug tracking, resolution, SLAs) 
Serve as an escalation point for critical issues 
Coordinate and prioritize support tickets alongside ongoing development work 
Infrastructure and ITES Management 
Manage and maintain the company’s IT infrastructure, including servers, networks, and security systems. 
IT Business Application owner - Asana, Hubspot, Microsoft, Open AI, AWS and other enterprise applications 
Develop and implement IT policies and procedures to ensure data security, compliance, and disaster recovery. 
Ensure all IT and ITES resources are optimized for business needs. 
Manage cloud-based infrastructure, including AWS, Azure, or Google Cloud Platform. 
Work with vendors to manage software licenses and renewals. 
Data Analytics and Reporting 
Establish data visualization tools and reporting to monitor key metrics. 
Generate reports to inform decision-making for software enhancements and IT operations. 
Project &amp; Resource Management 
Prioritize competing development and support initiatives across multiple clients or internal needs 
Estimate resources, timelines, and budgets for projects using Asana 
Track progress and provide regular updates to leadership and stakeholders 
Quality &amp; Compliance 
Ensure software meets high-quality, security, and reliability standards 
Implement and enforce testing protocols (unit testing, regression testing, etc.) 
Manage documentation for code, configuration, and user support materials 
Budget Management 
Oversee the budget for software tools, cloud services, and IT infrastructure. 
Track costs and provide recommendations for cost optimization. 
Collaboration &amp; Communication 
Act as the primary liaison between consulting teams, clients, and the development team 
Work closely with sales, operations, and client delivery teams 
Work with customers to understand how existing products could be improved, or to scope functional requirements for new solutions 
Gather feedback and improve the software based on real-world use and input 
Represent the technology function in client and internal meetings 
Continuous Improvement 
Introduce new tools, technologies, and practices to improve team efficiency and product quality 
Stay up to date on software trends, especially those relevant to the consulting and SaaS industry 
Meet and exceed targets for client satisfaction and product quality
<h2 id="requirements">Requirements</h2>
Requirements 
Bachelor’s degree or equivalent, or 5+ years of experience in product management and development 
5+ years of experience in software development and team management 
Strong experience with Python and JSON 
Experience with Agile development methodologies 
Proven experience managing software development teams and leading technical initiatives 
Industry experience in any of the following: Purchase to Pay, Order to Cash, Supplier Management, or related Finance functions 
Experience developing web applications with integration to business applications 
Ability to work directly with customers to understand requirements and provide technical solutions 
Advanced problem-solving skills and verbal and written communication skills 
Excellent collaboration and presentation abilities 
Experience with AI tools and technologies preferred 
Experience with AWS, help desk solutions, and other cloud technologies preferred 
Experience working with Asana is preferred, experience with project management software required
<h2 id="benefits">Benefits</h2>
Benefits 
50%-75% employer-covered insurance premium 
Generous PTO policy 
Fully remote

Manager of Product & IT

HR Lead

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