doctorly GmbH

IT System Custom Software Development

51-200

Germany

We're seeking a __System or Network Administrator (d/f/m)__ to join doctorly on our mission to enable people to live healthier lives.   

This is a fantastic opportunity for a great __SysOps/Network Administrator full time on-site in Berlin, Germany__ to take a prominent role within our operations team and help us meaningfully change how healthcare works.  

doctorly has a combined private Cloud infrastructure with high demands in terms of availability and security. You'll work in the Operations Team but also be closely aligned with DevOps and Customer-Onboarding. You will take ownership of:  

* Managing company accounts (Google, etc...)
* Supporting new and existing hardware (company networks, laptops and any other IT equipment for our staff)
* Tracking and managing hardware assets (MDM, leasing etc...)
* Supporting our Customer-Onboarding Team with network and hardware configuration for doctors

Your main role, is the enablement of all our teams to deliver their highest quality work.   

As an integral member of our operations team, you'll be familiar with IT Operations, and especially supporting non-technical staff members with their questions. Your ability to improve and change the way we work is part of our culture.  
We're an international team, so fluent English is a must, fluent German would be a bonus but is not essential to the role.   

## About doctorly

__Our vision is to enable everyone to live a healthier life!__  

The doctorly values are Kindness, Excellence, Ownership and Integrity - we live these every day.  

Amidst and as a result of the global pandemic, the world is coming to see just how outdated our health IT infrastructure really is. Have a closer look at the software your doctor currently uses and you’ll understand why this is a burning topic in need of innovation.  
doctorly - backed by the best early stage investors in Europe - takes a holistic view of the market and our products, with a firm focus on enabling genuinely meaningful disruption at the very heart of how healthcare works.  

Our first goal - reducing the administrative overhead for German doctors and enabling integration within German healthcare by providing doctors with modern, easy to use and highly optimised software to manage their entire practice.  
Beyond that we'll be building apps for patients and healthcare professionals as well as an open platform to enable integration across the entire healthcare industry.  

## Responsibilities

* Enabling all of our teams to succeed by providing excellent support and ensuring the smooth operation of internal IT hardware and services
* Supporting existing and procuring new hardware (firewall, networking, laptops, phones, screens, etc...)
* Maintaining and updating existing services and processes (procurement/leasing, MDM, Jira etc)
* Ensure our monitoring and logging are able to provide detailed and relevant insights to running systems
* Manage your time and your resources within a fast-moving, dynamic environment

## Requirements

* __At this stage we're only accepting applicants full time in Berlin__
* Excellent communication skills in English and German
* Excellent knowledge and several years of experience with general Networking (DNS, DHCP, VPN, Routing etc) including setting up networks locally and remotely
* Firewall setup and maintenance (esp. pfsense and WireGuard)
* Laptop setup and asset tracking (Windows and Mac)
* Administration of Linux (Ubuntu), Windows 10/11, MacOS systems
* Implementation of security processes, centralised Windows updates etc.
* Jira Administration for development and other teams.
* Attention to detail, knowledge of the current state of infrastructure and future trends, being a team player
* Experience with Mobile Device Management (MDM)

## Nice-To-Haves

* Knowledge or experience with Git, Ansible and Raspberry PI devices
* Have worked in a highly regulated industry like healthcare or finance
* Experience with ISO9001 and ISO27001 audits
* Security and Pentesting experience

## Offer and Process

We offer flexible working hours, remote/hybrid/office as you prefer and strive to pay great rates suitable for your amazing skills and outstanding experience. Of course we offer all of the usual perks (fruit, coffee - there is a barista in the office!, great gear, awesome colleagues etc.) as part of our standard package along with 29 days of annual leave. We also offer all employees an excellent virtual options package and a team culture that is second to none.  

Our recruiting process typically follows the following form1. Introduction Call - what is doctorly, our vision, who are you, why do we match ~ 30 min.
2. Formal/Technical Interview - a chance for you (and us) to ask all the necessary questions ~ 1 hr
3. Assessment Task / Workshop - the content and length depend a lot on the role and seniority ~2-4 hours
4. Meet the team - a chance for you to really get to know your teammates before you start ~1,5 hrs
5. Contract walkthrough, here we take you through the employment agreement and shares contracts so that you really understand both ~1 hrs

The entire process should take less than 2 weeks to complete (depending on your availability). We’re flexible and adaptable to your needs and those of the role in this process.

Employee

<p>We&#39;re seeking a <strong>System or Network Administrator (d/f/m)</strong> to join doctorly on our mission to enable people to live healthier lives.   </p>
<p>This is a fantastic opportunity for a great <strong>SysOps/Network Administrator full time on-site in Berlin, Germany</strong> to take a prominent role within our operations team and help us meaningfully change how healthcare works.  </p>
<p>doctorly has a combined private Cloud infrastructure with high demands in terms of availability and security. You&#39;ll work in the Operations Team but also be closely aligned with DevOps and Customer-Onboarding. You will take ownership of:  </p>
<ul>
<li>Managing company accounts (Google, etc...)</li>
<li>Supporting new and existing hardware (company networks, laptops and any other IT equipment for our staff)</li>
<li>Tracking and managing hardware assets (MDM, leasing etc...)</li>
<li>Supporting our Customer-Onboarding Team with network and hardware configuration for doctors</li>
</ul>
<p>Your main role, is the enablement of all our teams to deliver their highest quality work.   </p>
<p>As an integral member of our operations team, you&#39;ll be familiar with IT Operations, and especially supporting non-technical staff members with their questions. Your ability to improve and change the way we work is part of our culture.<br>We&#39;re an international team, so fluent English is a must, fluent German would be a bonus but is not essential to the role.   </p>
<h2 id="about-doctorly">About doctorly</h2>
<p><strong>Our vision is to enable everyone to live a healthier life!</strong>  </p>
<p>The doctorly values are Kindness, Excellence, Ownership and Integrity - we live these every day.  </p>
<p>Amidst and as a result of the global pandemic, the world is coming to see just how outdated our health IT infrastructure really is. Have a closer look at the software your doctor currently uses and you’ll understand why this is a burning topic in need of innovation.<br>doctorly - backed by the best early stage investors in Europe - takes a holistic view of the market and our products, with a firm focus on enabling genuinely meaningful disruption at the very heart of how healthcare works.  </p>
<p>Our first goal - reducing the administrative overhead for German doctors and enabling integration within German healthcare by providing doctors with modern, easy to use and highly optimised software to manage their entire practice.<br>Beyond that we&#39;ll be building apps for patients and healthcare professionals as well as an open platform to enable integration across the entire healthcare industry.  </p>
<h2 id="responsibilities">Responsibilities</h2>
<ul>
<li>Enabling all of our teams to succeed by providing excellent support and ensuring the smooth operation of internal IT hardware and services</li>
<li>Supporting existing and procuring new hardware (firewall, networking, laptops, phones, screens, etc...)</li>
<li>Maintaining and updating existing services and processes (procurement/leasing, MDM, Jira etc)</li>
<li>Ensure our monitoring and logging are able to provide detailed and relevant insights to running systems</li>
<li>Manage your time and your resources within a fast-moving, dynamic environment</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li><strong>At this stage we&#39;re only accepting applicants full time in Berlin</strong></li>
<li>Excellent communication skills in English and German</li>
<li>Excellent knowledge and several years of experience with general Networking (DNS, DHCP, VPN, Routing etc) including setting up networks locally and remotely</li>
<li>Firewall setup and maintenance (esp. pfsense and WireGuard)</li>
<li>Laptop setup and asset tracking (Windows and Mac)</li>
<li>Administration of Linux (Ubuntu), Windows 10/11, MacOS systems</li>
<li>Implementation of security processes, centralised Windows updates etc.</li>
<li>Jira Administration for development and other teams.</li>
<li>Attention to detail, knowledge of the current state of infrastructure and future trends, being a team player</li>
<li>Experience with Mobile Device Management (MDM)</li>
</ul>
<h2 id="nice-to-haves">Nice-To-Haves</h2>
<ul>
<li>Knowledge or experience with Git, Ansible and Raspberry PI devices</li>
<li>Have worked in a highly regulated industry like healthcare or finance</li>
<li>Experience with ISO9001 and ISO27001 audits</li>
<li>Security and Pentesting experience</li>
</ul>
<h2 id="offer-and-process">Offer and Process</h2>
<p>We offer flexible working hours, remote/hybrid/office as you prefer and strive to pay great rates suitable for your amazing skills and outstanding experience. Of course we offer all of the usual perks (fruit, coffee - there is a barista in the office!, great gear, awesome colleagues etc.) as part of our standard package along with 29 days of annual leave. We also offer all employees an excellent virtual options package and a team culture that is second to none.  </p>
<p>Our recruiting process typically follows the following form1. Introduction Call - what is doctorly, our vision, who are you, why do we match ~ 30 min.
2. Formal/Technical Interview - a chance for you (and us) to ask all the necessary questions ~ 1 hr
3. Assessment Task / Workshop - the content and length depend a lot on the role and seniority ~2-4 hours
4. Meet the team - a chance for you to really get to know your teammates before you start ~1,5 hrs
5. Contract walkthrough, here we take you through the employment agreement and shares contracts so that you really understand both ~1 hrs</p>
<p>The entire process should take less than 2 weeks to complete (depending on your availability). We’re flexible and adaptable to your needs and those of the role in this process.</p>


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