Jira Solutions Engineer (Cloud)

We are looking for an experienced Jira Solutions Engineer with proven knowledge of Jira Service Management in Cloud. You will work with building, managing, maintaining, and continuously improving our Atlassian environment, focusing on Jira SM Cloud and Confluence Cloud.

• Handle administration and configuration of Jira Service Management Cloud and related Atlassian products.
• Manage project setups, workflows, screens, fields, permissions, and notification schemes.
• Implement and maintain automation rules to streamline processes.
• Collaborate with teams to gather requirements and translate them into Jira solutions.
• Support integrations with third-party systems using REST APIs and connectors.

• Configure and maintain Jira Service Management Cloud projects.
• Design and optimize workflows, issue types, and automation rules using Jira Automation, Rovo, ScriptRunner, or third-party apps.
• Manage user permissions, groups, and roles for secure access control.Monitor and evaluate platform performance, updates, and new features in Atlassian Cloud