ServiceNow Lead

Do you want to play a key role in shaping our ServiceNow practice and take our solutions to the next level?
We are looking for an experienced ServiceNow Lead who will combine strong technical expertise with a natural ability to mentor others and represent our company externally.

Be the go-to authority for ServiceNow across teams and clients

Guide colleagues and customers with expert advice

Mentor consultants and architects in their growth

Shape the vision of our ServiceNow practice, not just individual solutions

Build knowledge, methodologies, and best practices for the team

Track new trends in ServiceNow and bring them into use

Lead the Czech ServiceNow community through meetups and workshops

Represent ConWare at conferences and professional forums

Ensure high quality standards for all ServiceNow solutions

• At least 8 years of experience with ServiceNow (implementations, module development, architecture).
• Knowledge of key modules such as ITSM, ITOM, HRSD, SecOps.
• Hands-on experience with solution design and strategic consulting.
• Awareness of ServiceNow trends and roadmap.
• ServiceNow certifications (CSA, CIS, CTA) are an advantage.
• Strong mentoring and leadership abilities.
• Excellent communication and presentation skills (both internal & external).
• Strategic mindset combined with openness to innovation.
• Very good English and Czech (min. B2/C1).

• Opportunity to influence the direction of our ServiceNow practice.
• Support for your professional growth (certifications, conferences, trainings).
• Freedom to choose: full-time employment or freelance cooperation
• Truly flexible work setup – Prague, Ostrava, or fully remote
• We believe in sharing knowledge, innovation, and supporting each other – because that’s how expertise grows
• 6 weeks of vacation + 3 sick days
• Pension contributions and support for your well-being
• Fun team events, weekend hikes, and casual office ping-pong battles

Sounds like the right challenge for you? Apply now and let’s talk.