CBRE GWS IFM Industrie GmbH

Real Estate

CBRE Global Workplace Solutions / Data Center Solutions

5001+

Talent Acquisition Manager - Europe

Norway

**ABOUT CBRE DATA CENTER SOLUTIONS**

CBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle. 

We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career. 

Join us now in **Oslo (Norway)** and bring your unique talent and skills to our Team.

## Tasks

**YOUR CHALLENGES**

The main purpose of this role as Account Manager (AM) is to cover the full accountability for the Management and development across all aspects of our Data Centre portfolio of our major account. This includes client relationship management as well as service delivery, QHSE, statutory compliance, people and talent management, operations management and the continual development of the customer base. 

**Your key responsibilities**

*   Deliver outstanding client outcomes on account/s
*   Full responsibility for Profit & Loss including development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded
*   Provide leadership; and ensure the planned development of a defined portfolio of contracts to ensure that contractual commitments are met and exceeded
*   Ensure that opportunities for the strategic development of the portfolio are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender
*   Ensuring business policies and processes are effectively communicated, and implemented within the contract
*   Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both our services and subcontractors activities; and are regularly reviewed
*   Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts
*   Promoting and maintaining the CBRE RISE values (Respect, Integrity, Service, Excellence)
*   Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential
*   Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, disaster recovery, and the sharing of expertise across the portfolio
*   Ensure contracts are staffed by fully competent teams, taking direct responsibility for the appointment of contract managers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place
*   Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
*   Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues
*   Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met
*   Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, employee engagement and recognition/reward
*   Supporting effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate

Data Centre Solutions is a rapidly growing business area for CBRE with excellent scope for career progression and professional development.

## Requirements

**YOUR QUALIFICATIONS**

*   Proven track record within the Data Centre/ Facilities Management/Critical Environments industry
*   Managerial experience as a manager within technical and or hard services is essential
*   Proven experience of business development and strong commercial acumen
*   The development and review of teams, appraisal, and the application of effective people management practice
*   Excellent motivational and influencing skills, with high levels of personal integrity
*   Incumbents must be self-starters, confident and composed
*   Organised, able to prioritise and deliver within high pressure, business critical environments
*   Ability to balance strategic thinking with tactical delivery for client satisfaction
*   Excellent understanding of health & safety legislation
*   Ability to gain trust and support of top-level management and key client decision makers
*   Experienced client relationship manager
*   Excellent influencing and negotiation skills
*   Excellent interpersonal skills for effective management of people at all levels of the organisation
*   Strong financial skills
*   Ability to manage conflict and crisis situations effectively
*   Organised and detail focused with the ability to multi task
*   Business fluency in both Norwegian language as well as English

## Benefits

**OUR BENEFITS - CONVINCING**

*   Future-proof job opportunity with a true development guarantee at the world´s largest supplier for fully integrated Data Center services
*   International working environment with inspiring cross-border career opportunities
*   TOP trainings with internationally recognized state-of-the-art certifications
*   Attractive salaries with an annual salary assessment/increase + good bonuses, pension and insurance programmes and other good social benefits
*   Creative working culture with challenging responsibilities and a high level of autonomy
*   DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values!

**_Do you need more good reasons? Please take a look at our recent won awards:_** 

*   Data Center Company of the Year 2023 (DCS Awards)
*   Data Centre Service Provider of the Year 2022 (Datacloud Global Awards) 
*   Data Centre Managed Services Vendor of the Year 2022 (DCS Awards) 
*   Commitment to Diversity and Talent Development Award 2022 (Datacloud Global Awards) 
*   Best Employer for Training 2022 (WOMEN in TECH Employer Awards)

**HAVE WE AROUSED YOUR INTEREST?**

If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) incl. your availability and salary expectations via our application system

For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications.

Employee

Executive

ABOUT CBRE DATA CENTER SOLUTIONS
CBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle. 
We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career. 
Join us now in Oslo (Norway) and bring your unique talent and skills to our Team.
<h2 id="tasks">Tasks</h2>
YOUR CHALLENGES
The main purpose of this role as Account Manager (AM) is to cover the full accountability for the Management and development across all aspects of our Data Centre portfolio of our major account. This includes client relationship management as well as service delivery, QHSE, statutory compliance, people and talent management, operations management and the continual development of the customer base. 
Your key responsibilities
<ul>
<li>Deliver outstanding client outcomes on account/s</li>
<li>Full responsibility for Profit &amp; Loss including development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded</li>
<li>Provide leadership; and ensure the planned development of a defined portfolio of contracts to ensure that contractual commitments are met and exceeded</li>
<li>Ensure that opportunities for the strategic development of the portfolio are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender</li>
<li>Ensuring business policies and processes are effectively communicated, and implemented within the contract</li>
<li>Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both our services and subcontractors activities; and are regularly reviewed</li>
<li>Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts</li>
<li>Promoting and maintaining the CBRE RISE values (Respect, Integrity, Service, Excellence)</li>
<li>Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential</li>
<li>Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, disaster recovery, and the sharing of expertise across the portfolio</li>
<li>Ensure contracts are staffed by fully competent teams, taking direct responsibility for the appointment of contract managers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place</li>
<li>Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts</li>
<li>Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues</li>
<li>Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met</li>
<li>Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, employee engagement and recognition/reward</li>
<li>Supporting effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate</li>
</ul>
Data Centre Solutions is a rapidly growing business area for CBRE with excellent scope for career progression and professional development.
<h2 id="requirements">Requirements</h2>
YOUR QUALIFICATIONS
<ul>
<li>Proven track record within the Data Centre/ Facilities Management/Critical Environments industry</li>
<li>Managerial experience as a manager within technical and or hard services is essential</li>
<li>Proven experience of business development and strong commercial acumen</li>
<li>The development and review of teams, appraisal, and the application of effective people management practice</li>
<li>Excellent motivational and influencing skills, with high levels of personal integrity</li>
<li>Incumbents must be self-starters, confident and composed</li>
<li>Organised, able to prioritise and deliver within high pressure, business critical environments</li>
<li>Ability to balance strategic thinking with tactical delivery for client satisfaction</li>
<li>Excellent understanding of health &amp; safety legislation</li>
<li>Ability to gain trust and support of top-level management and key client decision makers</li>
<li>Experienced client relationship manager</li>
<li>Excellent influencing and negotiation skills</li>
<li>Excellent interpersonal skills for effective management of people at all levels of the organisation</li>
<li>Strong financial skills</li>
<li>Ability to manage conflict and crisis situations effectively</li>
<li>Organised and detail focused with the ability to multi task</li>
<li>Business fluency in both Norwegian language as well as English</li>
</ul>
<h2 id="benefits">Benefits</h2>
OUR BENEFITS - CONVINCING
<ul>
<li>Future-proof job opportunity with a true development guarantee at the world´s largest supplier for fully integrated Data Center services</li>
<li>International working environment with inspiring cross-border career opportunities</li>
<li>TOP trainings with internationally recognized state-of-the-art certifications</li>
<li>Attractive salaries with an annual salary assessment/increase + good bonuses, pension and insurance programmes and other good social benefits</li>
<li>Creative working culture with challenging responsibilities and a high level of autonomy</li>
<li>DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values!</li>
</ul>
Do you need more good reasons? Please take a look at our recent won awards: 
<ul>
<li>Data Center Company of the Year 2023 (DCS Awards)</li>
<li>Data Centre Service Provider of the Year 2022 (Datacloud Global Awards) </li>
<li>Data Centre Managed Services Vendor of the Year 2022 (DCS Awards) </li>
<li>Commitment to Diversity and Talent Development Award 2022 (Datacloud Global Awards) </li>
<li>Best Employer for Training 2022 (WOMEN in TECH Employer Awards)</li>
</ul>
HAVE WE AROUSED YOUR INTEREST?
If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) incl. your availability and salary expectations via our application system
For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications.

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