GSS - Global Support Services / Centroamerican School Teguciglapa

IT Clerk Full Time

Tegucigalpa, Honduras (hybrid)
Employee
IT
$20 to $27 / hour

We are seeking a detail-oriented and tech-savvy to join our team. This individual will play a vital role in maintaining and supporting our educational technology infrastructure. The ideal candidate is highly organized, capable of managing cloud-based systems, and has hands-on experience with EdTech platforms and devices used in K–12 learning environments. If you're passionate about educational technology and want to contribute to a dynamic learning community, we'd love to hear from you!,

Tasks

Key Responsibilities

Google Workspace for Education Admin

  • Create, manage, and archive user accounts for students and staff.
  • Organize users into appropriate organizational units (OUs).
  • Apply and update security settings (e.g., 2-step verification, password resets).
  • Manage access to tools like Gmail, Drive, Classroom, and Meet.
  • Monitor Google Admin reports for suspicious activity.

    Financial Coordination

  • Send monthly billing summaries to the accounting department.
  • Track usage and license limits for various tech platforms.
  • Notify leadership of upcoming renewals or service cost changes.

    Server & Network Management

  • Maintain and update local file servers and shared drives.
  • Monitor network connectivity and uptime.
  • Assist with firewall and filtering rules.
  • Coordinate with ISPs or external tech support as needed.

Educational Platforms Administration

  • PowerSchool: Help teachers with gradebook syncing, password resets, and user roles.
  • Clever: Sync rosters, manage SSO apps, and troubleshoot login issues.
  • Edmentum: Manage class creation, student assignments, and tech support tickets.
  • Assist in integrating third-party learning tools with SIS/LMS platforms.

Printer & Copier Support

  • Install printers on staff and student devices.
  • Monitor toner levels and arrange refills or replacements.
  • Clear printer queues and handle paper jams or hardware errors.
  • Manage printer permissions for different departments.

Device & Chromebook Management

  • Enroll Chromebooks using the Admin Console.
  • Apply configuration policies (e.g., safe browsing, test modes, kiosk apps).
  • Track devices using asset tags and admin dashboard tools.
  • Perform basic repairs (keyboard replacements, screen issues, etc.).
  • Prepare devices for testing season and classroom use.

    General IT Support

  • Respond to tech help requests from teachers, staff, and students.
  • Set up projectors, smartboards, and classroom A/V equipment.
  • Maintain inventory of tech supplies and equipment.
  • Prepare new hire tech kits (laptops, email setup, access credentials).
  • Provide basic IT training or one-on-one tech walkthroughs.

User Access & Permissions

  • Set up and manage email aliases, shared drives, and access groups.
  • Grant/revoke access to staff apps and educational tools.
  • Ensure compliance with data privacy and security protocols.

    Documentation & Reporting

  • Keep detailed records of tech inventory, device assignments, and repairs.
  • Maintain documentation for IT procedures and troubleshooting guides.
  • Prepare monthly IT reports for leadership (e.g., usage stats, support logs).

Requirements

Education & Experience

  • High school diploma or equivalent required; associate's degree or IT certifications (CompTIA, Google IT Support, etc.) preferred.
  • 1–2 years of experience in IT support, tech administration, or similar role—ideally in an educational or school environment.

Technical Skills

  • Hands-on experience with Google Workspace for Education Admin Console (user management, OUs, device policies).
  • Familiarity with PowerSchool, Clever, Edmentum, or similar educational platforms.
  • Basic understanding of server maintenance and network troubleshooting.
  • Experience setting up and managing Chromebooks, printers, and other school devices.
  • Comfort using remote support tools and ticketing systems.
  • Working knowledge of operating systems (Windows, ChromeOS, macOS is a plus).

Soft Skills & Work Habits

  • Strong attention to detail and excellent problem-solving skills.
  • Ability to prioritize tasks, multitask, and manage time effectively.
  • Clear communicator—able to explain tech concepts to non-technical staff and students.
  • Patient and professional when providing support or training.
  • Reliable, organized, and self-motivated with a strong sense of accountability.

Better

  • Ability to lift and move equipment (up to 40 lbs).
  • Willingness to learn new technologies and stay up to date on EdTech tools.
  • Availability to work occasional after-hours for urgent tech issues or school events.

Benefits

At our school, we don’t just offer a job — we offer a place where you’ll feel supported, valued, and part of a team that works with heart. Here’s what you can count on:

Supportive, Family-Like Environment

  • A kind, respectful workplace where everyone’s voice matters
  • Friendly team that has your back and helps you grow
  • You’ll feel like part of a community — not just another employee

Fair Pay & Financial Peace of Mind

  • Competitive salary based on experience and skills
  • Reliable, on-time pay
  • Extra hours or projects are fairly compensated

Time Off & Well-Being

  • Paid vacation and personal days
  • National holidays + extended school breaks
  • Paid sick leave — because your health comes first

Tools & Tech Support

  • We provide your devices and keep them updated
  • No stress over tech issues — we solve them together
  • Access to the platforms and systems you need to do your best

Learning & Growth

  • Support for online courses, certifications, or workshops
  • Encouragement to learn new tools and tech
  • Opportunity to grow with the school and take on more responsibilities

Extras That Make a Difference

  • Team lunches, appreciation days, and small celebrations
  • Flexible hours during low seasons when possible
  • You're not just “the tech person” — you're part of our mission

Join Centroamerican School of Tegucigalpa as a full-time IT Clerk. Collaborate in a bilingual, multicultural environment fostering education across English and Spanish. Shape the future with us!

Updated: 29 minutes ago
Job ID: 14024101
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GSS - Global Support Services / Centroamerican School Teguciglapa

51-200 employees
Primary and Secondary Education

Our school is split into 3 sections: the kindergarten program (Kindergarten and Senior Kindergarten - Preppatoria), the elementary program, (Grades 1-6) and the secondary program…

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  1. IT Clerk Full Time