Brilliant Recruitment Solutions Ltd

Staffing and Recruiting

1-10

Netherlands

**IT Support Specialist - (Swedish or Danish Speaking)**

Location: The Netherlands

Type: Full-Time, Permanent

Working hours: Mon-Fri 8.30am - 5pm

Start date: Immediately

Company's location in Maastricht area in Netherlands (Office based in Harleen)

**\*\*\* Open to recent graduates as well \*\*\***

**Company Overview:**

Join a rapidly growing IT hardware support company. Our client is seeking tech-savvy individuals to join their Customer Center in the Netherlands, providing exceptional IT and tech support to customers across Europe.

**Job Description:**

Are you passionate about technology? Do you have a knack for solving IT puzzles? If you're ready to embrace a dynamic role and consider a move to the Netherlands, this is the opportunity you've been waiting for.

As a 1st Line Technical Support Specialist, you'll be at the forefront of customer satisfaction. Your role involves addressing a variety of technical challenges, from hardware and network issues to software troubleshooting. Join our team of experts dedicated to delivering top-tier product advice and support. At our customer-centric company, there's no cold calling or high-pressure sales tactics. Instead, we focus on providing solutions to incoming inquiries and questions.

## Tasks

*   Provide exceptional customer service and expert product support, helping customers find the right solutions.
*   Deliver technical assistance to both new and existing clients.
*   Maintain accurate customer records in our system.
*   Facilitate payment processing, refunds, and exchanges.
*   Collaborate with production and administration departments when necessary.

## Requirements

*   In-depth knowledge of **computer hardware**, including Windows operating systems. Familiarity with PC components.
*   IT studies background with skills in Windows, Active Directory, debugging, and fault diagnosis (a plus).
*   Previous experience in telephone support or online customer service (preferred). **IT support experience** would be advantageous
*   Proficiency in English is mandatory. Fluency in at least one of the following languages (written and spoken): **Swedish or Danish.**
*   Knowledge of other languages like are bonuses.
*   **Ability to work onsite at our Netherlands location (Maastricht area)**.
*   **Eligible to work in the Netherlands.**

## Benefits

*   Competitive salary range: **€26,400 – €30,900 per annum**.
*   Includes basic monthly gross of €2,200, 8% holiday allowance, and language allowance up to €200 per month.
*   Year-end bonus and additional perks, including product discounts.
*   Comprehensive training and personalized development plan.
*   Company-provided pension and health insurance.
*   On-site parking and a modern, multicultural office environment.

**Have you ever built your own computer? Are you a gamer, a real PC fan?**

Join our diverse team of tech enthusiasts in our brand-new office. Be a part of a welcoming and supportive workplace that values your expertise.

How to Apply:

If you're up for the challenge, don't miss out on this exciting opportunity. Apply now and become a vital member of our technical support team! Send your CV

**About Us:**

As a Recruitment Agency, we offer

✔Professional CV Upgrades,

✔LinkedIn Profile Optimization,

✔Interview Coaching, and

✔Job Opportunities across the UK, Europe, Australia, and New Zealand. Learn more about our exciting Referral Program and how you can benefit from our recruitment services while helping others.

Employee

Entry level

IT Support Specialist - (Swedish or Danish Speaking)
Location: The Netherlands
Type: Full-Time, Permanent
Working hours: Mon-Fri 8.30am - 5pm
Start date: Immediately
Company&#39;s location in Maastricht area in Netherlands (Office based in Harleen)
*** Open to recent graduates as well ***
Company Overview:
Join a rapidly growing IT hardware support company. Our client is seeking tech-savvy individuals to join their Customer Center in the Netherlands, providing exceptional IT and tech support to customers across Europe.
Job Description:
Are you passionate about technology? Do you have a knack for solving IT puzzles? If you&#39;re ready to embrace a dynamic role and consider a move to the Netherlands, this is the opportunity you&#39;ve been waiting for.
As a 1st Line Technical Support Specialist, you&#39;ll be at the forefront of customer satisfaction. Your role involves addressing a variety of technical challenges, from hardware and network issues to software troubleshooting. Join our team of experts dedicated to delivering top-tier product advice and support. At our customer-centric company, there&#39;s no cold calling or high-pressure sales tactics. Instead, we focus on providing solutions to incoming inquiries and questions.
<h2 id="tasks">Tasks</h2>
<ul>
<li>Provide exceptional customer service and expert product support, helping customers find the right solutions.</li>
<li>Deliver technical assistance to both new and existing clients.</li>
<li>Maintain accurate customer records in our system.</li>
<li>Facilitate payment processing, refunds, and exchanges.</li>
<li>Collaborate with production and administration departments when necessary.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>In-depth knowledge of computer hardware, including Windows operating systems. Familiarity with PC components.</li>
<li>IT studies background with skills in Windows, Active Directory, debugging, and fault diagnosis (a plus).</li>
<li>Previous experience in telephone support or online customer service (preferred). IT support experience would be advantageous</li>
<li>Proficiency in English is mandatory. Fluency in at least one of the following languages (written and spoken): Swedish or Danish.</li>
<li>Knowledge of other languages like are bonuses.</li>
<li>Ability to work onsite at our Netherlands location (Maastricht area).</li>
<li>Eligible to work in the Netherlands.</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Competitive salary range: €26,400 – €30,900 per annum.</li>
<li>Includes basic monthly gross of €2,200, 8% holiday allowance, and language allowance up to €200 per month.</li>
<li>Year-end bonus and additional perks, including product discounts.</li>
<li>Comprehensive training and personalized development plan.</li>
<li>Company-provided pension and health insurance.</li>
<li>On-site parking and a modern, multicultural office environment.</li>
</ul>
Have you ever built your own computer? Are you a gamer, a real PC fan?
Join our diverse team of tech enthusiasts in our brand-new office. Be a part of a welcoming and supportive workplace that values your expertise.
How to Apply:
If you&#39;re up for the challenge, don&#39;t miss out on this exciting opportunity. Apply now and become a vital member of our technical support team! Send your CV
About Us:
As a Recruitment Agency, we offer
✔Professional CV Upgrades,
✔LinkedIn Profile Optimization,
✔Interview Coaching, and
✔Job Opportunities across the UK, Europe, Australia, and New Zealand. Learn more about our exciting Referral Program and how you can benefit from our recruitment services while helping others.

Danish or Swedish speaking IT support / Customer Service / Helpdesk

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