Blu Selection
Blu Selection

Customer Service for Search Engine (French Speaker)

CDD
Service Client

You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?
**
What You Will Do in This Role:**

  • Respond to inbound customer requests and inquiries, accurately documenting relevant case information into the system.
  • Ensure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and Technical Support issues via multiple communication channels (chat, email, phone, or other platforms as assigned)
  • Collaborate with other technicians or departments to resolve customer issues or properly close help tickets

Your Qualifications:

  • Native level of French (written and oral) and fluency in English (B2 level or above).
  • Excellent writing and verbal communication skills, with the ability to simplify complex or technical information for non-technical users
  • Demonstrate patience and understanding when communicating and solving customer issues.
  • Stay updated with the latest trends in IT and technology, showing enthusiasm for learning and applying new skills
  • Proactive, self-motivated, and enjoy working collaboratively in a team environment.

What’s in It for You?

  • 6 months contract with the possibility to extend
  • Welcome bonus of 2000€
  • Working hours: 40h/week, 5 days/week, Monday to Friday (rotating shifts) 8 am to 8 pm - Saturday and Sunday 8 am to 5 pm
  • A package in line with the market: 900€ gross / month x 14 months + 90€ complexity bonus + up to 120€ / month bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)
  • Opportunity to be part of a challenging and fast paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • A multicultural and international environment
  • Fully paid training, professional development and career evolution
Mis à jour : il y a 2 heures
Identifiant offre d'emploi (ID) 13980250
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Blu Selection

11-50 employés
Recrutement

Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.

  1. Customer Service for Search Engine (French Speaker)