Customer Service for Cosmetics Industry (French Speaker)

Are you passionate about beauty and cosmetics? Do you enjoy helping others and sharing your knowledge about skincare, makeup, and self-expression? Are you excited to work in a multicultural environment for an industry leader that celebrates innovation, diversity, and sustainability? If so, this is your chance to be part of something inspiring while living in the beautiful city of Lisbon, Portugal!

Your Responsibilities:

• Assist customers with inquiries about skincare, haircare, makeup, and fragrance products.
• Provide support for orders, payment issues, shipping, and other product-related questions with empathy and professionalism.

• Offer tailored advice and recommendations to customers, ensuring they have the best experience with the brand’s products.

• Represent a globally recognized beauty brand by delivering excellent customer service in every interaction.

We are looking for someone who:

• Is a native French speaker with excellent communication skills.
• Has a passion for beauty, cosmetics, and self-care (experience or education in the beauty industry is a plus).
• Enjoys connecting with people and is excited to work in a multicultural team.

• Is adaptable, reliable, and motivated to provide the best customer experience.

• Holds EU citizenship or a valid work permit for Portugal.

Relocation and Accommodation:

• For international candidates, support is provided to ease your transition to Lisbon, including:
  Airport pickup.
• Assistance with accommodation (if needed).
• Access to Portuguese language courses.
• Opportunities to participate in social activities like water sports, trekking, and more.

What’s in it for You?

• Competitive salary with performance-based bonuses.
• Relocation support, including accommodation and language courses.
• Health insurance from the start of your employment.
• Regular social events and community-building activities.
• Discounted meals and transportation benefits.