Customer Support (Dutch Speaker)
Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality? Then this job in sunny and vibrant Barcelona might be for you!
Tasks
Your responsibilities and impact working as a Technical Front Office Specialist will be:
- Supporting customers with inquiries related to telecom services, focusing on technical questions.
- Maintaining and updating the customers' accounts.
- Ensuring high-quality service and customers' satisfaction.
- Maintaining and updating the customers' accounts.
Requirements
What's in it for you?
- Type of contract: Indefinido
- Training: 3 months
- Equipment provided
- Growing opportunities within the company.
- Events with the team.
- Free Spanish lessons.
- Meal allowances possible
- Constant training
- International environment
- Support from the company regarding NIE and SSN
Benefits
Skills, qualifications, and interests you need to succeed in this role:
- A native level of Dutch and a good level of English
- Having an interest in technical support and troubleshooting
- Being an attentive listener, comfortable and skillful at communicating with people
- Being energetic, innovative, and working proactively at a fast pace
- Being able to handle sensitive data reliably
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Living in Barcelona: What to Expect
- The unique experience of an international and diverse culture
- A beautiful beach city surrounded by both coastal towns and mountains
- Delightful gastronomic experiences of Spanish, Catalan, and World cuisines
- Quite a dynamic and active urban life where it is difficult to get bored
- Sunny days, Mediterranean weather, and a relaxed lifestyle
- An attractive startup and innovation hub with exciting opportunities
Blu Selection
Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.
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