Customer Service in Barcelona (German Speaker)

You are dreaming about an experience abroad but difficult to know how: backpacking is an option but financially a bit tricky? Barcelona is known for it's international experience local vibe and our client is providing you this.

Your responsibilities and impact as a Customer Experience Specialist will be: Supporting clients’ activities by being the very first point of contact for their customers:

• Answering incoming queries from customers and ensuring contractual SLA is maintained.
• Identifying issues and providing solution.
• Ensuring a high level of customer satisfaction.
• Being a team player and participating in the success of the team and project, e.g. proprovidingvide cover for absent colleagues together with the team and attending regular team meetings.

Skills, qualifications and interests you need to succeed in this role:

• A native level of German and an advanced level of English
• Being an attentive listener, comfortable and skillful at communicating with people
• Being a team player with high social competence
• Being energetic, innovative and working proactively at a fast pace
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Barcelona for an international career and life experience

What’s in it for you?

• Full-time permanent contract
• competitive salary
• Opportunity to join an international company.
• An open-minded and employee-oriented working environment.
• Career development opportunities.

Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.