Are you passionate about cycling, sustainability, and operational excellence? Bike Club, a pioneering force in children’s bike subscription services, is on the lookout for a committed Customer Support Executive to initiate and elevate our customer experience, while championing the flourishing community of family cyclists in UK and Germany.
Bike Club Introduction
At Bike Club, we offer subscriptions for children’s bikes that grow with your kids. Families pay a monthly fee, and when their children outgrow their bikes, we exchange them for a larger size. We refurbish the used bikes and make them available to other families. It’s sustainable and hassle-free.
With over 80,000 bikes, we are the second-largest bike rental network globally, and the largest in the children’s bike sector. With over $50 million in funding, we are rapidly expanding across Europe. While our headquarters is in the United Kingdom, we are also active in Germany.
As a Junior Mechanic, you will support the workshop team in assembling, servicing, and repairing bikes while developing your technical skills.
This role is ideal for someone looking to grow their experience in a fast-paced environment with opportunities for progression. If you know your way around a bike and want to grow in a hands-on role, this role might be perfect for you.
Technical Work & Performance Targets
Workshop Operations & Teamwork
Aim to achieve a 98% fault-free rate for bikes sent to members as you build your skills.
Skills & Experience
🌴 We offer 26 days per year + bank holidays
💷 Pension salary sacrifice
🏡 Enhanced Maternity and Paternity Leave
🚴 Employee Discount on our bikes
🍕 Monthly pizza party
🚲 Cycle to Work scheme